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Streamlining Internal Communications

Several departments in Advancement streamlined internal communications this past year.

Marketing & Communications introduced e-Queen’s, an electronic newsletter highlighting campus news and connecting faculty, staff and students to the online news centre.

The goal, says Helena Debnam, Executive Director of Marketing & Communications, was to "to find a way to keep people up-to-date on diverse and interesting things going on around campus and alert them to important information."

In addition, eQueen’s provided the platform to channel the huge influx of email from different units on campus that, according to an internal campus survey, was most often deleted and/or not read.

Improved communications among Advancement staff was the focus of Microsoft Exchange, a program providing a cohesive mail and calendar.

Advancement Services also revised the University’s intranet, another vital internal communications tool. Lead by Kevin Lackie from Advancement Services, the system allows users to share news, build community, store documents and get alerts.

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000

For general inquiries about Office of Advancement events and programs, please call our Contact Centre at 1-800-267-7837 (toll free in Canada or the US), or 613-533-2060.