Staff Homecoming Volunteers

Please note that online volunteer registration has now closed.

If you’re already signed-up to volunteer, simply click on your role below to read a full position description and download a printable PDF. We'll look forward to meeting you at orientation!

Questions or concerns? Contact the Homecoming Volunteer Coordinator at 1-800-267-7837 (toll-free in Canada and the US) or 613-533-2060, Ext 78488.

Homecoming Meet and Greet Check In Lead

Volunteer Position Summary

Volunteers in this role will be responsible for checking-in alumni who’ve previously registered for Homecoming weekend online, and for registering new alumni who did not register beforehand. Volunteers will also be responsible for training and overseeing student volunteers working at the registration desk. 

The Homecoming Meet & Greet in Grant Hall is a great opportunity for alumni to check-in, let us and their classmates know they’ve arrived, and mix and mingle with other returning alumni and students. This opportunity may be the first event that many alumni will attend, and therefore should set a positive, inclusive, and welcoming tone for the weekend.

Major Duties & Responsibilities

  • Train student volunteers on the registration process, to ensure an efficient and seamless registration experience for guests.
  • Greet alumni to ensure their Homecoming experience begins on a positive note.
  • Check-in or register alumni for weekend activities on a laptop, as per training instructions.
  • Give each alumni registrant an Alumni Card, found at the registration table; alumni will be able to use these for access to any campus pubs.
  • Answer general questions about Homecoming events to ensure alumni are informed and feel comfortable with their weekend itinerary.
  • Thank alumni for attending, provide them with their registration bag, reunion pin (ensuring it is the correct year) and program booklet containing the weekend’s event schedule.
  • Provide Tricolour Guard alumni with special nametags and weekend package, including football tickets.
  • Provide 50th Reunion alumni (1967) with their 50 year medals.
  • Provide 0, 5th and 25th Reunion alumni with their weekend goodies.
  • Oversee student volunteers, answering questions, and providing support as needs arise.
  • General trouble-shooting and logistics support as needed; questions/ concerns that cannot be answered at check-in stations can be referred to the Solutions Table. To ensure efficiency, we ask that Check-In Leads remain at their assigned area at all times (rather than escorting alumni to the Solutions Table). 

Skills Required

  • Previous Homecoming registration experience and/or knowledge of Exware / Advance and Smartsheet is an asset
  • Comfortable working with technology
  • Outgoing, friendly personality
  • Works well in teams
  • Detail-oriented
  • Ability to focus and answer questions in a fast-paced environment
  • Familiarity with various campus locations
  • Strong familiarity with the Homecoming program and the weekend’s many events
  • Familiarity with the latest news, particularly student programs, at Queen’s University
  • Strong interpersonal skills
  • Comfortable interacting with elderly people
  • Respectful, patient demeanor
  • Adaptability

Skills Acquired

  • Event administration experience
  • Leadership experience
  • Customer service experience

Expectations

Volunteers are expected to sign in at the Volunteer Lounge (Kingston Hall Reflection Room) where they will be provided with a red vest and any last-minute instructions; please be sure you arrive on time! 

Dress code:  Red volunteer vest, comfortable, casual, Queen’s colours encouraged!

NOTE: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

Time Commitment

Volunteers are expected to arrive on time for their scheduled shift. Shifts are between 2.5 – 4 hours in length. (A reminder with your actual shift time(s) is included in your registration confirmation email).

Additionally, all volunteers are required to attend a one-hour orientation session prior to Homecoming weekend.

Staff Partnership

Jess Koehn – Administrative Assistant, Volunteer Relations & Reunions

Cell: 613-985-0519 | Email: jk111@queensu.ca

Julie Heagle – Administrative Assistant, Volunteer Relations & Reunions

Emailjulie.heagle@queensu.ca

Benefits

  • Complimentary refreshments at this event
  • Opportunity to be a part of a Queen's tradition
  • Volunteer travel thermos

Download the position description

Homecoming Football Game Alumni Relations Zone Captain

Volunteer Position Summary

Volunteers in this role will be responsible for welcoming guests to the Homecoming football game, circulating in the stands and acting as the first point of contact for Alumni Relations-related questions or issues that may arise. Additionally, Alumni Relations Zone Captains will play an important role in managing student volunteers and logistics for alumni recognition during half-time.

During halftime approximately 300 - 400 alumni, mainly the 50th class (1967) and 2 – 5 representatives in other classes will participate in the Tricolour Guard Halftime Parade on the field. This event recognizes alumni in significant milestone years (50+) and alumni volunteers in other milestone years. Each participant in the parade will require a field pass to access the field.

The Homecoming Football Game is an ideal time for alumni, students, and Kingston community members to interact in a relaxed and fun environment; Alumni Relations Zone Captains will help to ensure a seamless and enjoyable experience for alumni and their guests.

Major Duties & Responsibilities

  • Circulate in the stands, and act as the first point of contact for any Alumni Relations-related trouble-shooting or questions that may arise. Eg: Why is there no assigned seating for classes this year? Why the change to the halftime program? Why did the price of Homecoming tickets go up? (Volunteers will be provided with stadium FAQs and suggested messaging at orientation.)
  • In preparation for the Tricolour Guard Halftime Parade, manage and provide some on-site training for student volunteers in designated zones. Depending on the zone, possible half-time duties for student and staff volunteers include: 
    • Ushering honoured alumni within select classes (50th class and pre-identified volunteer representatives from other milestone classes/decades) out of their seats and to the half-time rally point (beneath the stands at the South-East end of the stadium). From the rallying point, alumni will be led by the bands along the South end of the stadium and diagonally across the field.
    • Carrying decade flags and/or lining the South end of the stadium to encourage alumni to line-up and proceed in an orderly fashion.
    • Organizing/carrying decade flags.
    • Assisting alumni with lining up behind the appropriate decade flag.
    • Walking alongside the procession, encouraging alumni to keep moving in a continuous and timely manner. A limited time is available for halftime activities and any delay may impact gameplay.
    • Assisting with clearing access/egress points by encouraging groups to give way to those exiting the field.
    • Ushering alumni back to their seats in a timely manner after half-time. (Only 20 minutes is allocated for half-time in accordance with Ontario University Athletics policy.)
  • Welcome alumni and guests arriving at the stadium to ensure their experience begins on a positive note.
  • Answer questions about event logistics, layout, or accessibility concerns to ensure a positive and comfortable experience. (Volunteers will be provided with accessibility-related FAQs at orientation.)
  • Assist with collecting student volunteer vests and decade flags after half-time.

Skills Required

  • Leader
  • Strong knowledge of Alumni Relations and Homecoming programming
  • Adaptability
  • Strong interpersonal skills
  • Outgoing, friendly personality
  • Ability to focus and to answer questions in a fast-paced environment
  • Works well in teams
  • Enthusiastic attitude
  • Respectful, patient demeanor
  • Comfortable interacting with older people

Skills Acquired

  • Event administration experience
  • Leadership experience
  • Volunteer management experience

Expectations

  • Volunteers are asked to pick up their red volunteer vest at the central Volunteer Lounge (Kingston Hall Reflection Room) anytime in the morning before their shift. Volunteers are welcome to use the alumni bus service out to the stadium. (The bus schedule will be available at the Volunteer Lounge.) 
  • Upon arrival at Richardson Stadium, volunteers are asked to enter through the South-West gate (or Gate #3) to check-in with their designated Staff Partner. Volunteer identification (red vest/volunteer name badge) is required for entry to the stadium.
  • Volunteers are encouraged to bring a water bottle, sunscreen, hat and/or rain gear as needed.

NOTE: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

Time Commitment

Shifts are approximately 4.5 hours in length, depending on game play. (A reminder with your actual shift time(s) is included in your registration confirmation email). Additionally, all volunteers are required to attend a one-hour orientation session at Richardson Stadium prior to Homecoming weekend.

Staff Partnership

Carey Morrison – Alumni Officer, Reunions

Cell: 613-331-5343 | Email: carey.morrison@queensu.ca

Maryanne Wainman – Homecoming Volunteer Coordinator

Cell: 613-217-1771 | Email: maryanne.wainman@queensu.ca

Benefits

  • Complimentary football game admission
  • Complimentary meal at the game
  • Opportunity to be a part of a Queen's tradition
  • Volunteer travel thermos

Download the position description

Volunteer Lounge Coordinator

Volunteer Position Summary

Volunteers in this role will be responsible for checking-in Homecoming volunteers for their shifts and managing the Volunteer Lounge in Kingston Hall Reflection Room. The Volunteer Lounge is the central campus location for volunteers to check-in, connect with other volunteers, drop off their belongings, ask questions, pick up their volunteer vests (and any other role-related materials), and grab a snack between shifts. The Volunteer Lounge will be the first point of contact for volunteers, and therefore must set a positive, inclusive, and welcoming tone throughout the weekend.

Major Duties & Responsibilities

  • Check-in arriving volunteers and sign in/out resources (volunteer vests, etc.).
  • Answer volunteer questions - refer to Volunteer Lounge Binder.
  • Monitor the material in the room for security (vests, food, supplies, etc.).

NOTE: Volunteers in this role may encounter lulls in activity, so should come prepared for possible downtime.

Skills Required

  • Outgoing, friendly personality
  • Enthusiastic attitude
  • Detail-oriented
  • Ability to focus and answer questions in a fast-paced environment
  • Strong familiarity with the Homecoming program and the weekend’s many events
  • Familiarity with the various Homecoming Volunteer Roles (Volunteers will be provided with an overview of all roles prior to their shift)
  • Familiarity with various campus locations
  • Leader
  • Strong interpersonal skills
  • Respectful, patient demeanor
  • Adaptability

Skills Acquired

  • Event administration experience
  • Volunteer coordination experience

Expectations

Volunteers are expected to sign in at the Volunteer Lounge (Kingston Hall Reflection Room) where they will be provided with a red vest and any last-minute instructions; please be sure you arrive on time! 

Dress code: Red volunteer vest, comfortable, casual, Queen’s colours encouraged!

NOTE: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

Time Commitment

Volunteers are expected to arrive on time for their scheduled shift. Shifts vary from 3 - 4 hours in length. (A reminder with your actual shift time(s) is included in your registration confirmation email).

Additionally, all volunteers are required to attend a one-hour orientation session prior to Homecoming weekend.

Staff Partnership

Maryanne Wainman – Homecoming Volunteer Coordinator

Cell: 613-217-1771 | Emailmaryanne.wainman@queensu.ca 

Benefits

  • Opportunity to be a part of a Queen's tradition
  • Complimentary refreshments
  • Volunteer travel thermos

Download the position description

Homecoming Meet and Greet Packing and Logistics Volunteer

Volunteer Position Summary

The volunteer in this role will be the primary overseer of both the Friday morning set-up for the Homecoming Meet & Greet at Grant Hall and the tear-down/pack-up when the event wraps up at 12 pm on Saturday. This role allows the Event Coordinator and the Registration Coordinator the opportunity to provide excellent customer service to any alumni and guests who arrive early on Friday or late on Saturday, outside of the event hours. The volunteer in this role will provide valuable assistance to maintain smooth, efficient event transitions at very busy times of the weekend.       

Major Duties & Responsibilities

  • Act as the on-site contact for Purtell, coordinating drop-off and pick-up of inventory into and out of Grant Hall. Refer to Registration Coordinator as needed.
  • Assist with the organization of Meet & Greet registration materials and display elements, directing fellow volunteers with friendly and efficient leadership.
  • General trouble-shooting and logistics support as needed
  • SET-UP (Friday morning):
    • Assist with coordinating and organizing on-site set-up.
    • Ensure that incoming registration supplies and materials being brought in by Purtell are placed in the right area and then unpacked/set-up in a way that allows for tidy and efficient access for volunteers.
  • TEAR-DOWN/PACK-UP (Saturday around noon):
    • With direction from the Registration Coordinator, coordinate and organize on-site pack-up.
    • Ensure that any supplies/materials that are being picked up by Purtell have been boxed or packed in delivery bins, on time for scheduled pick-up.
    • Provide direction to Purtell employees regarding delivery of boxes and bins from Grant Hall to Old Meds/Summerhill. 

Skills Required

  • Knowledge of the Meet & Greet 2017 Detailed Sequence, Supplies List, and Event Layout
  • Previous Meet & Greet volunteer experience 
  • Ability to maintain a professional, patient demeanor when dealing with challenging situations
  • Ability to adapt creatively to unexpected situations
  • Ability to focus, delegate tasks efficiently, and direct volunteers in a fast-paced environment
  • Comfortable with light to moderate lifting and physical activity
  • Familiarity with storage areas for supplies and materials
  • Strong familiarity with the Homecoming program and the weekend’s many events

Skills Acquired

  • Event administration experience
  • Volunteer leadership experience

Expectations

  • Volunteers are expected to sign in at the Volunteer Lounge (Kingston Hall Reflection Room) where they will be provided with a red vest and any last-minute instructions; please be sure you arrive on time! 
  • Dress code:  Red volunteer vest, comfortable, casual, Queen’s colours encouraged!

NOTE: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

Time Commitment

Volunteers are expected to arrive on time for their scheduled shift. Shifts are between 2.5 – 3 hours in length. (A reminder with your actual shift time(s) is included in your registration confirmation email).

Additionally, all volunteers are required to attend a one-hour general orientation session, as well as an additional 45 minute, one-on-one training session and “Detailed Sequence walk-through” with the Registration Coordinator prior to Homecoming weekend.

Staff Partnership

Jess Koehn – Administrative Assistant, Volunteer Relations & Reunions

Cell: 613-985-0519 | Emailjk111@queensu.ca

Julie Heagle – Administrative Assistant, Volunteer Relations & Reunions

Emailjulie.heagle@queensu.ca

Benefits

  • Complimentary refreshments at this event
  • Opportunity to be a part of a Queen's tradition
  • Opportunity to provide guidance and support to student and staff volunteers onsite
  • Volunteer travel thermos

Download the position description

Homecoming Football Game Golf Cart Driver

Volunteer Position Summary

During halftime, approximately 300 - 400 alumni, mainly the 50th class (1967) and 2 – 5 representatives in other classes will participate in the Tricolour Guard Halftime Parade on the field. This event recognizes alumni in significant milestone years (50+) and alumni volunteers in other milestone years. Each participant will require a field pass to access the field.

Volunteers in this role will be responsible for providing safe and comfortable golf cart transportation for alumni and guests during the Tricolour Guard Halftime Parade. 

By providing easy and accessible transportation for Homecoming guests who may have special mobility needs, Golf Cart Drivers will also play an important role in contributing to Queen’s commitment to an inclusive and accessible Homecoming.

Major Duties & Responsibilities

  • Drive golf carts to assist those with mobility issues during the Tricolour Guard Halftime Parade.
  • At 10 minutes on the game clock before halftime, meet pre-assigned passengers at the bottom of the South West stairwell (volunteers will be provided with names in advance) and escort passengers to golf carts.
  • Answer questions about event logistics, layout, or accessibility concerns to ensure a positive and comfortable experience. (Volunteers will be provided with accessibility-related FAQs at orientation).
  • Welcome arriving alumni and guests to ensure their experience begins on a positive note. 
  • Assist arriving alumni who may have mobility issues.
  • Near the end of the game, drive golf cart to main parking lot for pick-up, and deliver keys to Carey Morrison. 

Skills Required

  • Experience driving a golf cart required
  • Adaptability
  • Comfortable interacting with older people
  • Strong interpersonal skills
  • Outgoing, friendly personality
  • Ability to answer questions in a fast-paced environment
  • Works well in teams
  • Enthusiastic attitude
  • Respectful, patient demeanor

Skills Acquired

  • Customer service experience

Expectations

  • Volunteers are asked to pick up their red volunteer vest at the central Volunteer Lounge (Kingston Hall Reflection Room) anytime in the morning before their shift. Volunteers are welcome to use the alumni bus service out to the stadium. (The bus schedule will be available at the Volunteer Lounge.) 
  • Upon arrival at Richardson Stadium, volunteers are asked to enter through the South-West gate (or Gate #3) to check-in with their designated Staff Partner. Volunteer identification (red vest/volunteer name badge) is required for entry to the stadium.
  • Volunteers are encouraged to bring a water bottle, sunscreen, hat and/or rain gear as needed.

NOTE: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

Time Commitment

Shifts are approximately ~3.5 hours in length, depending on game play. (A reminder with your actual shift time(s) is included in your registration confirmation email). Additionally, all volunteers are required to attend a one-hour orientation session at Richardson Stadium prior to Homecoming weekend.

Staff Partnership

Carey Morrison – Alumni Officer, Reunions

Cell: 613-331-5343 | Email: carey.morrison@queensu.ca

Maryanne Wainman – Homecoming Volunteer Coordinator

Cell: 613-217-1771 | Email: maryanne.wainman@queensu.ca

Benefits

  • Complimentary football game admission
  • Complimentary meal at the game
  • Opportunity to be a part of a Queen's tradition
  • Volunteer travel thermos

Download the position description