Staff Volunteers

Help keep the Homecoming legacy alive by volunteering for our most important tradition.

Connect, learn, share, and give back by volunteering at Homecoming to welcome alumni home. Below are some of the staff roles that will be available at Homecoming 2016. Please note that more roles will be added over the coming months, so be sure to check back over the summer. Registration will open on September 5th. In the meantime, please contact the Homecoming Volunteer Coordinator at 1-800-267-7837 (toll-free in Canada and the US) or 613-533-2060 with questions.

 

Alumni Meet and Greet 175th Table Host

Volunteer Position Summary

Volunteers in this role will be stationed at the “QUAA 175th Initiatives Information Table” and will be responsible for providing information and answering questions about the QUAA’s 175th Best Birthday Wishes project, Global Oil Thigh initiative, and 175th celebrations in general.

The Welcome Home! Alumni Meet & Greet in Grant Hall is a great opportunity for alumni to check-in, let us and their classmates know they’ve arrived, and mix and mingle with other returning alumni and students. This opportunity may be the first event that many alumni will attend, and therefore should set a positive, inclusive, and welcoming tone for the weekend.

Major Duties & Responsibilities

  • Provide information and answer questions about the Queen’s University Alumni Association’s 175th initiatives (ie: Best Birthday Wishes, Global Oil Thigh, and other 175th events) to generate excitement and encourage participation.
  • Encourage alumni and guests to take selfies at the 175th birthday wishes “photo booth”, and to post their birthday wish online using using #queensu and #queensu175 on twitter to @queensualumni or on Instagram @queensu_alumni.
  • Assist as needed with taking photos. (The intent is for alumni to take selfies using their own cameras, but larger groups may appreciate help with taking photos.)
  • Saturday only: Encourage alumni and guests to visit the QSAA Spirit Corner and Pep Rally to get into the Tricolour Spirit. They may wish to get their faces painted at the Spirit Corner / Pep Rally before taking 175th birthday wish selfies!
  • Answer general questions about Homecoming events to ensure alumni are informed and feel comfortable with their weekend itinerary.

Skills Required

  • Knowledge of QUAA 175th initiatives (Info cards will be on-site to assist with information sharing)
  • Basic comfort-level with using a camera or a smartphone to take pictures. (As noted above, the intent is for alumni to take 175th birthday wish “selfies”, but some may request help with taking their photo.)
  • Strong interpersonal skills, and outgoing, friendly personality
  • Ability to focus and to answer questions in a fast-paced environment
  • Familiarity with various campus locations, and the latest news at Queen’s University
  • Strong familiarity with the Homecoming program and the weekend’s many events
  • Comfortable interacting with elderly people
  • Respectful, patient demeanor
  • Adaptability

Skills Acquired

  • Customer service experience

Expectations

Volunteers are expected to sign in at the Volunteer Lounge (Kingston Hall Red Room) where they will be provided with a red vest and any last-minute instructions; please be sure you arrive on time! 

Dress code:  Red volunteer vest, comfortable, casual, Queen’s colours encouraged!

NOTE: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

Time Commitment

Volunteers are expected to arrive on time for their scheduled shift. Shifts are between 2 – 2 hours and 45 minutes in length. (A reminder with your actual shift time(s) is included in your registration confirmation email).

Additionally, all volunteers are required to attend a one-hour orientation session prior to Homecoming weekend.

Staff Partnership

Maryanne Wainman – Alumni Officer, Volunteer Relations

Cell: 613-217-1771 | Email: maryanne.wainman@queensu.ca

Benefits

  • Complimentary refreshments at this event
  • Opportunity to be a part of a Queen's tradition
  • Volunteer travel thermos

Download the position description

Alumni Meet and Greet – AR&AG Table Host

Volunteer Position Summary

Volunteers in this role will be stationed at the “Alumni Relations & Annual Giving Information Table” and will be responsible for providing information and answering questions on Alumni Relations & Annual Giving programs and initiatives.

The Welcome Home! Alumni Meet & Greet in Grant Hall is a great opportunity for alumni to check-in, let us and their classmates know they’ve arrived, and mix and mingle with other returning alumni and students. This opportunity may be the first event that many alumni will attend, and therefore should set a positive, inclusive, and welcoming tone for the weekend.

Major Duties & Responsibilities

  • Provide information and answer questions on Alumni Relations & Annual Giving programs (eg: Branches, Alumni Education & Travel, Reunions, Alumni Card, Volunteer Opportunities Directory, Annual Giving, Queen’s Connects etc)
  • Direct alumni interested in purchasing diploma frames or other merchandise to the frame sales and alumni merchandise table.
  • Encourage alumni to visit the QUAA 175th Info Table and photo booth to submit their best birthday wishes.
  • Answer general questions about Homecoming events to ensure alumni are informed and feel comfortable with their weekend itinerary.

Skills Required

 

  • Knowledge of AR&AG programs, 175th initiatives and campaign-closing (Info cards, brochures etc will be on-site to assist with information sharing)
  • Outgoing, friendly personality
  • Enthusiastic attitude
  • Ability to focus and to answer questions in a fast-paced environment
  • Familiarity with various campus locations
  • Strong familiarity with the Homecoming program and the weekend’s many events
  • Familiarity with the latest news at Queen’s University
  • Strong interpersonal skills
  • Comfortable interacting with elderly people
  • Respectful, patient demeanor
  • Adaptability

Skills Acquired

  • Customer service experience

Expectations

  • Volunteers are expected to sign in at the Volunteer Lounge (Kingston Hall Red Room) where they will be provided with a red vest and any last-minute instructions; please be sure you arrive on time! 
  • Dress code:  Red volunteer vest, comfortable, casual, Queen’s colours encouraged!

NOTE: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

Time Commitment

Volunteers are expected to arrive on time for their scheduled shift. Shifts are between 2 – 2 hours and 45 minutes in length. (A reminder with your actual shift time(s) is included in your registration confirmation email). 

Additionally, all volunteers are required to attend a one-hour orientation session prior to Homecoming weekend.

Staff Partnership

Kathryn Vilela – Alumni Officer, Reunions

Cell: 613-328-1392 | Email: vilela@queensu.ca

Benefits

  • Complimentary refreshments at this event
  • Opportunity to be a part of a Queen's tradition
  • Volunteer travel thermos

Download the position despription 

Alumni Meet and Greet Check In Lead

Volunteer Position Summary

Volunteers in this role will be responsible for checking-in alumni who’ve previously registered for Homecoming weekend online, and for registering new alumni who did not register beforehand. Volunteers will also be responsible for training and overseeing student volunteers working at the registration desk. 

The Welcome Home! Alumni Meet & Greet in Grant Hall is a great opportunity for alumni to check-in, let us and their classmates know they’ve arrived, and mix and mingle with other returning alumni and students. This opportunity may be the first event that many alumni will attend, and therefore should set a positive, inclusive, and welcoming tone for the weekend.

Major Duties & Responsibilities

  • Train student volunteers on the registration process, to ensure an efficient and seamless registration experience for guests.
  • Greet alumni to ensure their Homecoming experience begins on a positive note.
  • Check-in or register alumni for weekend activities on a laptop, as per training instructions.
  • Give each alumni registrant an Alumni Card, found at the registration table; alumni will be able to use these for access to any campus pubs.
  • Answer general questions about Homecoming events to ensure alumni are informed and feel comfortable with their weekend itinerary.
  • Thank alumni for attending, provide them with their registration bag, reunion pin (ensuring it is the correct year) and program booklet containing the weekend’s event schedule.
  • Provide Tricolour Guard alumni with special nametags and weekend package, including football tickets.
  • Provide 50th Reunion alumni (1966) with their 50 year medals.
  • Provide 0, 5th and 25th Reunion alumni with their weekend goodies.
  • Oversee student volunteers, answering questions, and providing support as needs arise.
  • General trouble-shooting and logistics support as needed; if possible, accompany alumni with questions/ concerns to the Solutions Table and help explain their question to staff.

Skills Required

  • Previous Homecoming registration experience and/or knowledge of Exware / Advance and Smartsheet is an asset
  • Comfortable working with technology
  • Outgoing, friendly personality
  • Works well in teams
  • Detail-oriented
  • Ability to focus and answer questions in a fast-paced environment
  • Familiarity with various campus locations
  • Strong familiarity with the Homecoming program and the weekend’s many events
  • Familiarity with the latest news, particularly student programs, at Queen’s University
  • Strong interpersonal skills
  • Comfortable interacting with elderly people
  • Respectful, patient demeanor
  • Adaptability

Skills Acquired

  • Event administration experience
  • Leadership experience
  • Customer service experience

Expectations

Volunteers are expected to sign in at the Volunteer Lounge (Kingston Hall Red Room) where they will be provided with a red vest and any last-minute instructions; please be sure you arrive on time! 

Dress code:  Red volunteer vest, comfortable, casual, Queen’s colours encouraged!

NOTE: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

Time Commitment

Volunteers are expected to arrive on time for their scheduled shift. Shifts are between 2.5 – 4 hours in length. (A reminder with your actual shift time(s) is included in your registration confirmation email).

Additionally, all volunteers are required to attend a one-hour orientation session prior to Homecoming weekend.

Staff Partnership

Jessica Koehn – Administrative Assistant, Reunions

Cell: 613-985-0519 | Email

Benefits

  • Complimentary refreshments at this event
  • Opportunity to be a part of a Queen's tradition
  • Volunteer travel thermos

Download the position description

Alumni Parade Zone Captain

Volunteer Position Summary

Volunteers in this role will be responsible for welcoming guests to the Pep-Rally in front of Grant Hall, managing student volunteers, trouble-shooting any issues that arise, and helping to direct foot-traffic and flow for the pre-football game Alumni Parade to Richardson Stadium.  The Pep-Rally and Alumni Parade is an ideal time for alumni, students, and Kingston community members to interact in a relaxed and fun environment.

Major Duties & Responsibilities

 

  • Each Zone Captain will be responsible for managing and providing some on-site instruction for student volunteers in their designated zone. Depending on the zone, possible parade duties for student and staff volunteers include:
    • Carrying directional signage and / or lining the sidewalk to encourage alumni to line-up in an orderly fashion.
    • Organizing / carrying decade banners.
    • Assisting alumni with lining up behind the appropriate decade banner.
    • Assisting Tricolour Guard alumni and alumni with mobility difficulties who are interested in taking the Tour Trolley (the Trolley will be featured in the Alumni Parade), assisting alumni and guests with boarding the Trolley as required, and advising on available seating as the Trolley fills up.
    • Walking alongside the parade, and helping to facilitate connections between students and alumni.
    • Assisting staff with clean-up / dismantling decade banners and directional signs upon conclusion of the parade at Richardson Stadium.
  • Once the parade is well-underway, some volunteers may be asked to break ahead of the parade and arrive early at Richardson Stadium to notify Athletics Staff of parade progress and ETA.
  • Greet alumni arriving at the event to ensure that alumni feel welcome and comfortable.
  • Help to direct alumni to their class gathering point, indicated by decade banner signs held by volunteers.
  • Assist arriving alumni who may have mobility issues.
  • Be prepared to answer questions about the Pep-Rally and Alumni Parade, or accessibility concerns to ensure a positive experience. (Volunteers will be provided with accessibility-related FAQs at orientation.)
  • Have basic knowledge of Homecoming 2016 programming to answer questions as appropriate. (Volunteers will be provided with general information at orientation.)
  • As student volunteers leave (upon conclusion of the parade at Richardson Stadium), assist with collecting volunteer vests and return to the Volunteer Coordinator.

Skills Required

  • Leader
  • Adaptability
  • Strong interpersonal skills
  • Outgoing, friendly personality
  • Ability to focus and to answer questions in a fast-paced environment
  • Works well in teams
  • Enthusiastic attitude
  • Respectful, patient demeanor
  • Comfortable interacting with elderly people

Skills Acquired

  • Event administration experience
  • Leadership experience
  • Volunteer management experience

Expectations

  • Volunteers in this role will be asked to walk from Grant Hall to Richardson Stadium in the alumni parade. If walking this distance is prohibitive for you, please advise the staff contact below ASAP for alternate arrangements. Ongoing bus transportation is available returning from the stadium on a continual basis.
  • Volunteers are asked to pick up their red volunteer vest at the central Volunteer Lounge (Kingston Hall Red Room). 
  • After picking-up their vest, volunteers are asked to gather at the back entrance of Grant Hall (next to Agnes Benidickson Field) to check-in with their designated staff partner and assist with on-site instruction for student volunteers.
  • Volunteers are encouraged to bring a water bottle, comfortable footwear, sunscreen, hat and/or rain gear as needed.

      NOTE 1: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

      NOTE 2: Upon conclusion of their shift, volunteers are welcome to use the alumni bus service back to campus if they do not have tickets for the football game. (The bus schedule will be available at the Welcome Home! Alumni Meet & Greet.) 

Time Commitment

Volunteers are expected to arrive on time for their scheduled shift. Shifts are approximately 2 hours and 45 minutes in length. (A reminder with your actual shift time(s) is included in your registration confirmation email).

Additionally, all volunteers are required to attend a one-hour orientation session at Grant Hall prior to Homecoming weekend.

Staff Partnership

Taylor Jennings – Assistant, Alumni Relations & Annual Giving

Cell: 519-702-3322 | Email: taylor.jennings@queensu.ca

Carey Morrison – Alumni Officer, Reunions

Cell: 613-331-5343 | Email: carey.morrison@queensu.ca

Benefits

  • Opportunity to be a part of a Queen's tradition
  • Volunteer travel thermos

Download the position description

Homecoming Football Game Alumni Relations Ambassador

Volunteer Position Summary

Volunteers in this role will be responsible for welcoming guests to the Homecoming football game, circulating in the stands and acting as the first point of contact for Alumni Relations-related questions or issues that may arise. The Homecoming Football Game is an ideal time for alumni, students, and Kingston community members to interact in a relaxed and fun environment; Alumni Relations Ambassadors will help to ensure a seamless and enjoyable experience for alumni and their guests.

Major Duties & Responsibilities

  • Circulate in the stands, and act as the first point of contact for any Alumni Relations-related trouble-shooting or questions that may arise. Eg: Why is there no assigned seating for classes this year? Why was the halftime parade cancelled? Why did the price of Homecoming tickets double? (Volunteers will be provided with stadium FAQs and suggested messaging at orientation.)
  • Welcome alumni and guests arriving at the stadium to ensure their experience begins on a positive note.
  • Answer questions about event logistics, layout, or accessibility concerns to ensure a positive and comfortable experience. (Volunteers will be provided with accessibility-related FAQs at orientation.)

Skills Required

  • Strong knowledge of Alumni Relations and Homecoming programming
  • Leader
  • Adaptability
  • Strong interpersonal skills
  • Outgoing, friendly personality
  • Ability to focus and to answer questions in a fast-paced environment
  • Enthusiastic attitude
  • Respectful, patient demeanor

Skills Acquired

  • Leadership experience
  • Relationship management experience

Expectations

  • Volunteers are asked to pick up their red volunteer vest at the central Volunteer Lounge (Kingston Hall Red Room) anytime in the morning before their shift. Volunteers are welcome to use the alumni bus service out to the stadium. (The bus schedule will be available at the Welcome Home! Alumni Meet & Greet.) 
  • Upon arrival at Richardson Stadium, volunteers are asked to enter through the alumni gates to check-in with their designated staff partner. Volunteer identification (red vest/volunteer name badge) is required for entry to the stadium.
  • Volunteers are encouraged to bring a water bottle, sunscreen, hat and/or rain gear as needed.

NOTE: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

Time Commitment

Shifts are approximately 3 hours in length, depending on game play. (A reminder with your actual shift time(s) is included in your registration confirmation email). Additionally, all volunteers are required to attend a one-hour orientation session prior to Homecoming weekend, and are encouraged to visit the new stadium if they are able before their shift (Queen’s Athletics will be hosting a Stadium Open-House on Sept 11th).

Staff Partnership

Carey Morrison – Alumni Officer, Reunions

Cell: 613-331-5343 | Email: carey.morrison@queensu.ca

Maryanne Wainman – Homecoming Volunteer Coordinator

Cell: 613-217-1771 | Email: maryanne.wainman@queensu.ca

Benefits

  • Complimentary football game admission
  • Complimentary meal at the game
  • Opportunity to be a part of a Queen's tradition
  • Volunteer travel thermos

Download the position description

Volunteer Lounge Coordinator

Volunteer Position Summary

Volunteers in this role will be responsible for checking-in Homecoming volunteers for their shifts and managing the Volunteer Lounge in Kingston Hall Red Room. The Volunteer Lounge is the central campus location for volunteers to check-in, connect with other volunteers, drop off their belongings, ask questions, pick up their volunteer vests (and any other role-related materials), and grab a snack between shifts. The Volunteer Lounge will be the first point of contact for volunteers, and therefore must set a positive, inclusive, and welcoming tone throughout the weekend.

Major Duties & Responsibilities

  • Check-in arriving volunteers and sign in/out resources (volunteer vests, etc.).
  • Answer volunteer questions - refer to Volunteer Lounge Binder.
  • Monitor the material in the room for security (vests, food, supplies, etc.).

NOTE: Volunteers in this role may encounter “lulls” in activity, so should come prepared for possible downtime.

Skills Required

  • Outgoing, friendly personality
  • Enthusiastic attitude
  • Detail-oriented
  • Ability to focus and answer questions in a fast-paced environment
  • Strong familiarity with the Homecoming program and the weekend’s many events
  • Familiarity with the various Homecoming Volunteer Roles (Volunteers will be provided with an overview of all roles prior to their shift)
  • Familiarity with various campus locations
  • Leader
  • Strong interpersonal skills
  • Respectful, patient demeanor
  • Adaptability

Skills Acquired

  • Event administration experience
  • Volunteer coordination experience

Expectations

Volunteers are expected to sign in at the Volunteer Lounge (Kingston Hall Red Room) where they will be provided with a red vest and any last-minute instructions; please be sure you arrive on time! 

Dress code: Red volunteer vest, comfortable, casual, Queen’s colours encouraged!

NOTE: Sometimes, external factors (e.g. weather, number of attendees, event logistics, etc.) may necessitate changes to an event or to a volunteer’s on-site duties. Please be prepared to expect the unexpected and to be flexible if necessary!

Time Commitment

Volunteers are expected to arrive on time for their scheduled shift. Shifts vary from 3 - 4 hours in length. (A reminder with your actual shift time(s) is included in your registration confirmation email).

Additionally, all volunteers are required to attend a one-hour orientation session prior to Homecoming weekend.

Staff Partnership

Maryanne Wainman – Homecoming Volunteer Coordinator

Cell: 613-217-1771 | Email

Benefits

  • Opportunity to be a part of a Queen's tradition
  • Complimentary refreshments
  • Volunteer travel thermos

Download the position description