Parents, Guardians & Families

Parents, Guardians & Families
Parents – Part of the Queen’s Family

As a Queen’s parent, you are on this exciting educational journey too. Along the way, there will be life adjustments and learning opportunities for you as well as for your student.

It can often seem challenging to find the balance between supporting your student and encouraging his or her independence as a young adult. Bear in mind that you are not alone; Queen’s campus offers a comprehensive range of support services that exist solely to promote academic success in a healthy, positive environment. Relevant and up-to-date information is always accessible through Queen’s websites. This page will help direct you to many useful websites that will provide thorough answers for you and your student. Familiarizing yourself with where and how assistance can be obtained is one of the best ways you can help your student to effectively seek out what he or she needs.

Over the course of your student’s time in the Faculty of Arts and Science, questions or concerns may arise in a number of different areas: academics; finances; social and campus life; health and wellness. Students and parents can benefit from the information, expertise, and resources that are available at Queen’s to address issues across all these areas. Our goal is to partner with you in supporting your student and in helping him or her successfully navigate important choices, all within an environment that respects your student’s independence and privacy.


Access to your student’s personal academic and financial status is privileged and confidential. Each student has the ability to authorize a third party (e.g., a parent or guardian) for access to his or her academic and financial information, but also has the right to maintain complete confidentiality in one or both areas. The default is for this information to remain confidential; a student must specifically designate an individual for access. If your student has granted you access to his or her academic data, we strongly encourage you to discuss with your student what your respective expectations are regarding the use of that access.

Privacy Policy – Office of the University Registrar
Privacy Policy – Queen’s University Residences


Academics permeate life at Queen’s, and as a result many of our offices and websites can be helpful in answering academic questions.

A good starting point for information and answers geared towards Arts and Science students (current or prospective) is the Faculty website.

Faculty of Arts and Science Calendar

A very useful section of the Faculty website is the Faculty of Arts and Science Calendar, which contains a wealth of information, ranging from admissions to course descriptions to graduation. Students are expected to familiarize themselves with the Faculty’s regulations and policies, all of which can be found in the Calendar.

Academic Counseling

Students can book an appointment for Academic Counseling by contacting the Arts and Science Faculty Student Services Office. The office is located in Mackintosh-Corry Hall, room F200, and can be reached by phone by calling 613-533-2470. Additional information can be found at the Arts and Science advising website.

Department Offices

Information and academic advising on specific departmental issues can be obtained at individual department offices. Consult the Calendar or the following website for contact information for each department.

Office of the University Registrar

The Office of the University Registrar's academic services include registration, posting course timetables and exam schedules, issuing transcripts, and issuing student cards. Fees and Student Awards (see section on Finances) as well as Admissions are also part of the OUR.


Fees Office - University Registrar

This website outlines tuition and fees for any Queen’s student, whether domestic or international, undergraduate or graduate.

Student Awards

The Student Awards Office can assist with scholarship, bursary, OSAP and other student financial assistance issues.

Social and Campus Life

Student Affairs

The Student Affairs office is dedicated to promoting a well-rounded university experience for every student at Queen’s. They provide resources, advocacy, and support on a wide variety of levels to help positively integrate students into the Queen’s community.

Student Government

The Alma Mater Society (AMS) and the Arts and Science Undergraduate Society (ASUS) can be great resources for jobs on or off campus, volunteer opportunities, clubs, etc.


Incoming first-year students are guaranteed a spot in an on-campus Residence. Upper-year students can apply to live and work with Residences as a Don, House President or Residence Facilitator.

Career Services

Students from their first year to their final year can benefit from the resources at Career Services, which include assistance with job and career searches, information on graduate and post-graduate studies, and assistance with resume writing and interview skills.

International Centre

The Queen’s University International Centre helps to welcome and connect international students to the Queen’s community, including provision of practical assistance with matters like UHIP and visas. Domestic students can also benefit from their services and information regarding working, volunteering, and studying abroad.

Health and Wellness


As an international student you will be automatically enrolled in the University Health Insurance Plan (UHIP).  Your single coverage will be based upon your registration status at the university.  If you have dependents (spouse or children) residing with you in Ontario then you must visit the International Centre within the first 30 days to enroll your dependents in UHIP or a $ 500 penalty will apply. 

Health, Counselling and Disability Services

All aspects of health and wellness can be addressed at HCDS. Full-time doctors, nurses, personal counselors and disability services staff are available for appointments and assistance year-round. The proactive Health Promotion program at HCDS seek to assist students in maintaining healthy and well-balanced lifestyles.

Learning Strategies

As part of the Student Success unit, Learning Strategies stretegists will work closely with The Writing Centre to provide academic and writing support to help students reach their potential and achieve academic success.

Athletics and Recreation

For information on varsity sports, intramural clubs, fitness classes and athletic recreation, visit the Athletics and Recreation website. Or better yet, come and have a look at our first-class facilities at the brand new Queen’s Centre.

Other Queen’s Services and General Information

Queen’s websites A-Z

The following link provides an A-Z listing of Queen’s websites, allowing for quick and efficient browsing. This is an especially useful tool when looking for the website for a specific department within the Faculty of Arts and Science.