Bader International Study Centre

Queen's University
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at Herstmonceux Castle, U.K.



at Herstmonceux Castle, U.K.

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The BISC offers an on-site counselling service, as well as para-professional support services. Please note, Student Services staff are not trained counsellors. However, they can listen, help, and provide practical and emotional support.

On-Site Counselling Service

To access the free on-site counselling service in partnership with Steve Clifford and Associates Ltd. you can self-refer via email to at or you can ask for a referral via Student Services. Counselling is available:

  • Tuesdays 10am - 1pm (Sophie Eliades)
  • Thursdays 10am - 1pm (Steve Clifford)

You must cancel an appointment if you do not plan to attend. If you cancel an appointment less than 24 hours before attending, or you do not attend, you will be charged at 50% of the appointment fee (£25 as of September 2016).

Please note that this service operates in the Fall and Winter semesters only. Individual counselling appointments can be arranged for students on Summer programs - please contact a member of Student Services.

Student Services

The Student Services team all offer a non-judgmental, friendly and open service. You are welcome to meet with any of the Student Services team who will listen and, if required, offer advice and guidance. 

We are available to provide support, information and guidance on a range of issues. These include:

  • Academic accommodations
  • Mitigating circumstance
  • Homesickness/loneliness
  • Difficulties making friends
  • Stress and mental health issues
  • Accessing study skills support
  • Support for students with physical and learning difficulties
  • Problems with family/friends
  • Difficulties in adjusting to university life

What you can Expect

We will not make moral judgments about your situation or behaviour. Our role is to inform you of your options, make you aware of the consequences of these options and provide support and guidance in the choices that you make. Please note, Student Services staff are not trained counsellors. However, we can listen, help, and provide practical and emotional support.

Online Resources

There are some very useful online resources available. Your Best You Self-help Workbook Series was developed by counsellors at Student Wellness Services specifically for Queen’s Students. All three books are self-directed, so students do not have to talk with a counsellor first. All three books are available for free online here.

There are some other very useful online resources available.