Office of the CIO

Office of the CIO and Associate Vice-Principal (Information Technology Services)
Office of the CIO and Associate Vice-Principal (Information Technology Services)

IT Benchmarking

Queen's participates in annual benchmarking programs overseen by Educause and CUCCIO. By participating in and contributing to these annual surveys, we gain access to extensive reports and analyses which enable comparisons across all of higher education either internationally (Educause) or in Canada (CUCCIO) in areas such as IT expenditures and staffing. The Educause Core Data Service also provides technology, application and service profiles, which show what IT solutions and services have been implemented, and how they are supported at different institutions.  We can download the complete set of data from either Educause or CUCCIO benchmarking services for any year, which enables more detailed analysis or drill-down.

With both Educause and CUCCIO benchmarking services, we are bound by a terms of use which prohibits publishing any data associated with a specific university. However, we do publish summary results for viewing within Queen's, but this requires login with a Queen's NetID.

Status or Stage:

Established practice. Queen's has participated in the Educause Core Data Service for over 10 years, and in the CUCCIO Benchmarking program since it began 4 years ago.

Educause CDS Information

CUCCIO Benchmarking

CUCCIO is the Canadian University Council of Chief Information Officers, a national association of university IT members.