Office of the CIO

Office of the CIO and Associate Vice-Principal (Information Technology Services)
Office of the CIO and Associate Vice-Principal (Information Technology Services)

Alignment between IT and Institutional, Faculty and Unit-Level Goals and Priorities

The Office of the CIO/AVP-IT engages Queen's leaders at the University, faculty and unit levels to assess the alignment between IT, and their strategies, goals, priorities and operational requirements. This annual IT Alignment Assessment will probe questions such as:

  1. Is ITS enabling "the business" to succeed and advance?
    • Does ITS enable or inhibit their area to achieve their strategic goals?
    • Does ITS enable or inhibit them in deriving value (monetary, efficiency, competitive edge, ...) where they need to?
    • Does ITS enable or inhibit them in growing or transforming core mission areas?
    • In what areas does ITS need to provide leadership for the University? 
    • Is ITS enabling innovation in teaching, learning, research, administration or student services?
  2. Are ITS's goals, priorities and services aligned with those of the University and its divisions?
    • On which ITS services does their area most depend? Which are most important to them?
    • Are the services on which they most depend meeting, exceeding, or falling short of their needs?
    • In which areas does IT need to invest or fortify to close any gap between importance and service capacity?
    • Are there functions or services with a diminished requirement which can be retired or downsized?
    • Are there opportunities for new IT services or functions
    • Is there an effective balance between central and distributed IT infrastructure, staffing and support?

High Level Results from the 2013 and 2015 Alignment Assessments

Status or Stage:

Two assessments completed.  Review of the effectiveness of the CIO Business Vision tool is currently underway.