Queen’s University Library is surveying the Queen’s community to learn more about our users’ perceptions and expectations of the Library. The survey is called LibQUAL+ and is part of a national effort to develop effective measures of library service quality and identify best practices. This year’s LibQUAL survey results will serve as a valuable adjunct to LAMP planning.
A random sample of students, faculty and staff will receive an email invitation to participate. But if you aren’t part of the sample, you can still take part. Just email email@example.com and we will provide you with the information you need to complete the survey.
The Library and Archives Master Plan needs you! Consultations continue, building on the many ideas generated since the project launch in November. Students, faculty and staff are invited to sign up for these focus groups (contact firstname.lastname@example.org):
Wednesday, January 16, 2013
at the University Club
9:00 – 10:15 Focus on Collections
Tell us more about your collections interests, how you use and create digital content, what you want for print collections… help us design spaces for all kinds of information.
10:30 – 11:45 Focus on Learning Space
Tell us more about studying, learning in groups, working on research projects, services you use, technologies you want… help us design spaces for all kinds of learners.
As well, feel free to send your ideas any time. Contact us at http://www.queensu.ca/connect/lamp/contact-us/.
Staff in the libraries and archives have been participating in stakeholder consultations in a variety of ways, including a January 10th focus group session facilitated by Erik Lockhart of Queen’s Executive Decision Centre. The results will be collated with other inputs to shape the key elements of the plan. The 46 participants were asked four questions:
- What types and configurations of spaces would you like to see incorporated into the master plan?
- What improvements (modifications, tweaks etc.) would you like to existing library and archives spaces? (Consider: (e.g. programming, security, access, egress, food services, lighting etc.).
- In what ways do you see technology incorporated into the master plan?
- Guiding principles and priorities. Imagine you are writing the executive summary of the plan and you need include a few key guiding principles that must be maintained in all the suggestions, strategies and recommendations contained within the plan.
See the report for their answers: Library and Archives Master Plan: Queen’s University Library and Archives Staff Focus Group Highlights, January 10, 2013
Queen’s Library and the Archives invite all stakeholders of the Queen’s community to attend the upcoming project overview presentation on Thursday, November 29th, 9:00 – 9:45 am, Robert Sutherland Hall Rm. 202.
This presentation will kick off two days of intensive consultation with all Queen’s stakeholders. CS&P, will facilitate discussion sessions with staff groups relating to each library, the Archives, collections, information technology and academic services (reference/information, teaching, research services). Other group sessions include QLC partners, faculty, undergraduates, graduate students and university operations (campus planning, security, etc).
[Update: see the record of these sessions, here]