Is the service confidential?
Confidentiality is the cornerstone of our EAP. It is a program that allows you to discuss your personal problems and work-related concerns in complete confidence in an understanding and professional environment away from your workplace, always off campus but in the Kingston area.Shepell•fgi’s standards of confidentiality are the same as those used by medical doctors in Canada. You and your family may rest assured that all conversations and dealings with the Employee Assistance Program will remain strictly confidential within the limits of the law*.
*Shepell•fgi is required by law to disclose what would otherwise be confidential information when there is a risk of serious injury to oneself or others, there is suspicion of child abuse as defined by provincial legislation, or when served with a properly executed court order (i.e. subpoena).
