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Queen's University
 

Who to Contact Regarding Transaction Questions

Cheque Requisitions travel expense claim, or invoice applied against a purchase order

Accounts Payable requires 15 business days to process an invoice or cheque requisition. For a travel expense claim, please first check with the individual responsible to approve the travel expense claim to ensure your claim has been approved and forwarded to Accounts Payable for processing.  If information is required, please contact the Accounts Payable representative supporting the first letter of the vendor or last name of the person paid for which the information is required and provide details of the vendor name and date the payment request was submitted to Financial Services. A full listing can be found on the Financial Services website at http://www.queensu.ca/financialservices/contacts/accountspayable.html.

Courier Charges

The following are contact details for both courier companies:

FedEx
http://fedex.com/ca_english/track/                          
Tel.: 1.800.GoFedEx   (1.800.463.3339)
Learn how to ship online through the Interactive Help Guide
http://www.fedex.com/ca_english/helpguide/index.html
FedEx One Call Representative: Denis Desouza-Phone: 800 463 3339> hit#> enter 153166757
Email: ddesouza@fedex.com

UPS
http://www.ups.com/canada/engindex.html            
Tel.: 1-800-PICK-UPS (1-800-742-5877)         
UPS Internet Shipping offers shipping in one step and guides you through every stage of the shipping process--online.
https://www.campusship.ups.com/media/en/ca/CampusShip_shipping_QuickStart_Guide.pdf
UPS One Call Representative: Dial 877-376-6109, PIN# 3103
Email: castrategic@ups.com

Other Questions

Specific questions can be directed to the Financial Services Main Office:

  • By Telephone at 613.533.2050, Monday to Friday from 8:30am to 12:00 noon and 1pm to 4pm. 
  • Electronically finance@queensu.ca

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000