In January 2011, additional Purolator charges will be put through related to tracking numbers already processed for invoices billed between September and mid December. Journal ID: 0000041798 These are additional charges that we are now being charged since we no longer receive preferred pricing with Purolator. For example: fuel surcharge or Non-Pack surcharge. These charges will be reflected on January statements.
If after contacting Purolator directly, there are are still outstanding issues in relation to a charge on your account, please submit your inquiry to the Financial Services Support Centre.
Queen's Financial Services