Queen's University


[Image: two students in library]

Quick Tip

Remember, you increase your opportunities to succeed when you do your part:

Follow through with referrals; speak with professors earlier rather than later if you need help; access resources that are available to you on campus; and communicate with your DSO advisor if you have any questions or concerns regarding your accommodations.

[Image: student in library]


Accommodation is a mutual process. It is important for you to participate in developing and implementing the accommodation plan, and to be flexible in exactly how your needs are met. There can be many solutions to different barriers to your participation, and we will work creatively with you to find the most effective, efficient, and equitable solutions.

Roles & Responsibilities

Successfully accommodating students with disabilities at Queen's is a shared process. Students with disabilities, instructors and staff in the DSO have particular responsibilities with respect to ensuring students are appropriately accommodated.

  • Notify the university, through the DSO, with appropriate medical or other documentation, of his or her need for academic accommodation due to a disability;
  • Participate in their individual accommodation planning by answering any questions, and providing information to advisors and staff regarding their accommodations;
  • Communicate their accommodation plan to their instructors, faculty administration, the Exams Office and others, as appropriate, and where classroom learning/evaluation accommodations are needed, with as much advance notice as possible;
  • Work with the DSO to ensure their plan is updated, as appropriate.

  • Make themselves aware of the university's Disability Accommodations Statement. All educators are encouraged to add the statement to their course syllabi;
  • Work to accommodate students with disabilities in a manner consistent with the guidelines and procedures that accompany this policy while ensuring academic integrity and standards are preserved;
  • Work collaboratively with students with disabilities, DSO staff, faculty colleagues, faculty administration, and other university employees to ensure that approved accommodations are implemented in a manner that protect the student's dignity, as well as their right to privacy and confidentiality; and
  • Consult with the DSO in responding to requests for accommodations for reasons of a disability or chronic health condition by students who are not registered with the DSO.

  • Work with students who register with the office and their health care providers to develop and approve accommodation plans;
  • Act as primary support for students with disabilities seeking academic accommodations in the development of their plan and in their communications with their faculties/schools;
  • Communicate and consult with academic and administrative staff, case-by-case, as requested;
  • Advise instructors and other academic personnel (e.g., department heads, deans) on matters related to academic accommodations;
  • Advise units on non-academic accommodation for students, as appropriate (e.g., in Residences, Financial Aid, etc.);
  • Inform the Director, HCDS, and other administrative officers as necessary, about potential breaches of this policy or any potential risk to the university in relation to the provision or non-provision of academic accommodations; and
  • Respond to requests for information regarding students' academic accommodations in relation to complaints/inquiries (human rights complaints, insurance claims, etc.) as appropriate.