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Learning Catalogue

Welcome to your Learning Catalogue! Are you seeking to sharpen your skills, to deepen your knowledge, or to explore new career opportunities? Whatever your training objectives are, we are here to help you reach your personal and professional goals.

You can register for individual workshops and lunch & learn sessions as well as for one or more of our Certificate Programs. Refreshments will be served at all half-day and full-day workshops.

New Employees

Please register for one of our New Staff Orientation sessions. These 3-hour sessions are held once a month from September to June (not offered in December). Get information about Queen's resources and services, HR benefits, and hear guest speakers from various departments across campus.

New Offerings!

  • New Certificate Program: Queen’s Volunteer Engagement Certificate
  • Aboriginal Teachings Lunch & Learn Sessions
  • Pre-Retirement Series designed to encourage Queen’s employees to begin planning earlier in their lives so that they can live the way they want to when they retire
  • New wellness sessions including Barre Pilates and Yoga for Managing Stress
  • Meetings that Matter workshop designed to help leaders run productive and efficient meetings, and achieve real results
  • Working with People on Projects workshop from Lynda Pinnington to help teams successfully navigate shared projects

If you have any questions or would like to discuss an idea for a new workshop send Organizational Development & Learning an email. We value your feedback and continually strive to improve our learning offerings to ensure they are meeting your needs.

Wellness Programs

In addition to our professional development offerings we have an extensive list of wellness and fitness sessions offered in partnership with Queen's Athletics & Recreation. We recognize the importance of work-life balance and strive to provide staff with accessible and inexpensive programs that give you opportunities to have fun and get fit at work.

How to register

Please Note: If you register for a certificate program, you also have to register for and complete the required workshops. The required workshops will be offered between September and June and will be repeated in subsequent years. You do not have to complete your certificate in one year.

C E R T I F I C A T E   P R O G R A M S
Certificate Details   Sign-Up
Administrative Professionals at Queen's -APAQ

Are you a Departmental or Administrative Assistant who would like to enhance your skills? Are you somebody who aspires to those jobs and wants to build the foundation of the essential skills to prepare for future opportunities? This certificate is designed to introduce the fundamental competencies for administrative and support positions at Queen's.

There are 10 workshops in this certificate. You are required to take the 8 core workshops plus 2 of the 5 electives.

If you registered for APAQ before the revisions, you can receive credit for workshops attended before the changes.

Workshops in this program:

    Advanced Customer Service: Dealing with Difficult Situations (Core)
    Best Practices (Core)
    Bridging the Generation Gap at Work (Elective)
    Communication: Styles & Stumbling Blocks (Core)
    Diversity at Queen's (Core)
    E-Mails @ Work (Core)
    Finance 101: Your Introduction to Financial Services (Elective)
    It's About Time (Core)
    Managing Change (Core)
    Organize your office so it works for you (Elective)
    Principles of Project Management (Core)
    Purchasing in the Public Sector (Elective)
    Take a Minute! The Minute Taker's Workshop (Elective)
    The File Cabinet in your Computer (Elective)
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