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Queen's University

Learning Catalogue

Welcome to your Learning Catalogue! Are you seeking to sharpen your skills, to deepen your knowledge, or to explore new career opportunities? Whatever your training objectives are, we are here to help you reach your personal and professional goals.

You can register for individual workshops and lunch & learn sessions as well as for one or more of our Certificate Programs. Refreshments will be served at all half-day and full-day workshops.

New Employees

Please register for one of our New Staff Orientation sessions. These 3-hour sessions are held once a month from September to June. Get information about Queen's resources and services, HR benefits, and hear guest speakers from various departments across campus.

New Offerings!

  • Mental Health Awareness and Response
  • Positive Space
  • Performance Management: Manager's Session
  • Preparing for Your Annual Review: Employee Session
  • Lunch & Learn: Understanding you Pension Statement
  • Lunch & Learn: Resiliency in the Workplace

  • If you have any questions or would like to discuss an idea for a new workshop give us a call. We value your feedback and continually strive to improve our learning offerings to ensure they are meeting your needs. Please contact Shannon Hill, Learning and Development Specialist, at extension 74175 or email at

    Wellness Programs

    In addition to our professional development offerings we have an extensive list of wellness and fitness sessions offered in partnership with Queen's Athletics & Recreation. We recognize the importance of work-life balance and strive to provide staff with accessible and inexpensive programs that give you opportunities to have fun and get fit at work.

    How to register

    Please Note: If you register for a certificate program, you also have to register for and complete the required workshops. The required workshops will be offered between September and June and will be repeated in subsequent years. You do not have to complete your certificate in one year.

    C E R T I F I C A T E   P R O G R A M S
    Certificate Details   Sign-Up
    Administrative Professionals @ Queen's Master Certificate -APAQM

    This certificate is designed for administrative and support staff aspiring to broaden their career path within Queens. The certificate bridges the APAQ certificate, provides administrative staff who have completed the APAQ with an opportunity to obtain enhanced skills in the areas of strategic thinking, leadership styles, and business communication. It is also appropriate for experienced staff who do not require a foundational level certificate. The goal of the certificate is to provide staff with tools and resources, enabling them to become greater assets to themselves, their department, and the university and community as a whole...
    Administrative Professionals at Queen's -APAQ

    Are you a Departmental or Administrative Assistant who would like to enhance your skills? Are you somebody who aspires to those jobs and wants to build the foundation of the essential skills to prepare for future opportunities? This certificate is designed to introduce the fundamental competencies for administrative and support positions at Queen's...
    Certificate in International Perspectives -CIP

    The Certificate in International Perspectives is offered jointly by Queen's Human Resources and Queen's University International Centre (QUIC). All staff are eligible to register in the certificate p...
    Certificate in Workplace Communications -CWC

    The ability to communicate is critical to everyone in an organization. Effective interaction with co-workers, managers, students and internal and external "customers" is based on sound communication...
    From Diversity to Inclusion in the Workplace Certificate -DIW

    Building an inclusive environment that promotes diversity and inclusion requires active participation of everyone on campus. This certificate program consists of 6 core courses, 2 electives, and 2 onl...

    L E A R N I N G   C A T A L O G U E
    Workshop Details     Offered
    Anti-Oppression in the Workplace (Elective) - DIW

    Equity seeking groups in Canada have long experienced various forms of oppression. Some oppressions, like physical brutality, may be direct and easily observable. Others are less easy to detect but nevertheless have a great impact on peoples feelings of dignity, welcome and value. Each of us has a positive role to play in creating communities and workplaces that are anti-oppressive for all people, but particularly those most affected by inequity. At the end of this session, participants will be able to define oppression as it relates to equity seeking groups in Canada, identify various forms of oppression and the ways in which they are sustained by institutional, political, economic, cultural and other power structures, identify everyday ways in which non-target group members experience advantages as a result of continued oppressions, and develop strategies for ongoing reflection on, and practice of, anti-oppression in the workplace, in service delivery, and in our interpersonal relationships.
    Diversity at Queen's (Core) - APAQ

    As our campus becomes ever more international, increasing our knowledge of 'cultural competencies' will enable us to work respectfully and effectively with students and faculty from around the world. This workshop is presented in partnership with the International Centre and the Human Rights Office and includes legislation information, scenarios, and the opportunity to interact and share perspectives with international students.
    Education Abroad: Opportunities and Experiences - CIP

    Participants will learn about the various study abroad opportunities that Queen's students have. They will learn not only what inspires a student to add an international experience to her or his degree, but also how the experience can change a student and what they can potentially bring back to campus to enhance the international/intercultural environment.
    Effective Communication: Influencing Colleagues & Supervisors (Core) - APAQM

    Assess your assertiveness style and utilize this information to develop skills needed to express yourself directly and honestly. Learn techniques to communicate concisely (say more with fewer words), identify the actual issue and focus the dialogue, and understand your audience and tailor your communication appropriately.
    Effective Presentation Skills (Core) (Two-Part Workshop) - CWC

    The ability to speak in front of a roomful of strangers or your peers, and present ideas and information in an engaging and interesting way, is one of the most important business skills you can acquire. Yet many people avoid making presentations because they believe they cannot overcome their nervousness or fear. This two-part program provides practical techniques for giving more effective presentations. Topics include planning and organizing your presentation, effective delivery methods, visual aids, and overcoming nervousness. You will have the opportunity to practice these skills and receive supportive feedback in a non-threatening environment. Fall Term: Part One Nov 6, 2014; Part Two Nov 27, 2014. Winter Term: Part One Jan 13, 2015; Part Two Jan 27, 2015
    Finance 101: Your Introduction to Financial Services (Elective) - APAQ

    Get started and get connected! If you are new to your administrative role, your orientation starts here. Meet the team and learn what core activities and services we provide. Get core information relating to the University general ledger structure and fiscal year. Learn how important timelines and cut-off dates can assist you in your planning. Get the facts on approvals, signing authority, policies and procedures. Receive a Quick Guide to assist you with knowing where to turn when you need help.
    Finance 201: Why What You Do Matters (Core) - APAQM

    This module is designed to aid participants in gaining a more comprehensive understanding of why accurate departmental financial information is important. Those attending will be introduced to analyzing financial information from various strategic points of view and develop skills to go beyond just the numbers. An overview of how individual departments fit into the University picture and how these results are communicated will be provided.
    Lunch & Learn: Understanding Your Pension Statement

    Bring your pension statement and review the key sections with Queens pension specialist, Bob Weisnagel. He will explain annual contributions, early and normal retirement projections, biographical data, and then open it up for Q&A.
    Lunchtime Learning Session: Dealing with Violence in the Workplace

    As a manager/supervisor of union or non-union employees, you may face a situation where there is either violence or the threat of violence in the workplace, either between employees or between an employee and someone from their personal life. This is session is designed to inform managers of the different types of workplace violence, including domestic violence, what steps to take to help keep employees safe in the workplace and to gain a more in depth understanding of Bill 168. The Employee and Labour Relations Unit is pleased to be offering this session in collaboration with our colleagues from the Security Office.
    New Staff Orientation

    The Human Resources Department wishes to invite all newly hired employees (General staff, CUPE Local 229, CUPE Local 254, CUPE Local 1302, Resarch Grant and Contract and Post Doctoral Fellows) to an orientation session. Please join us for an informative discussion that includes presentations from various University departments and services as well as essential human resources information.

    This body conditioning class is designed to stretch, strengthen and balance the body. Pilates targets the deep postural muscles within the body through a series of exercises aimed at building muscle strength and rebalancing the body. Excellent for improving posture, strength and flexibility and aligning the body correctly, Pilates also teaches coordination, concentration and control of the body. Winter classes run Mondays from Jan 12 to Mar 23 (no class Feb 16). NOTE: Each 10 week series costs $30. Payment must be received before classes start. Please make the $30 payment for your wellness classes at HR reception on the first floor of Fleming Hall, Stewart-Pollock Wing. The reception is open Monday to Friday from 8:30 to 4:30. Payment can be made by debit, MasterCard, or Visa.
    Yoga for Managing Stress

    This lunchtime class will help you find your own off switch to escape the pressures of the day! Learn how to produce calm and prevent stress while improving your quality of life, and your overall health. You will practice gentle yoga postures and breathing exercises you can bring into your daily life to help you relax anywhere, anytime. Bring your own mat. No Yoga experience needed. Fall classes run Thursdays from Jan 15 to March 26th. NOTE: Each 10 week series cost $30. Payment must be received before classes start. Please make the $30 payment for your wellness classes at HR reception on the first floor of Fleming Hall, Stewart-Pollock Wing. The reception is open Monday to Friday from 8:30 to 4:30. Payment can be made by debit, MasterCard, or Visa.
    Yoga: Gentle Hatha

    Crave yoga's benefits but short on time? Why not fit in a yoga class on your lunch hour! Gentle yoga class for all levels, ideal to improve flexibility, strength, balance and relaxation.This is an all level class suitable for everyone. Winter sessions run Tuesdays Jan 13 to March 24 from 12pm to 1pm. Location: Combatives Room One in the ARC. NOTE: There is a fee of $30 for the series. Payment must be made before classes begin. Before the first class, please make the $30 payment for your wellness classes at HR reception on the first floor of Fleming Hall, Stewart-Pollock Wing. The reception is open Monday to Friday from 8:30 to 4:30. Payment can be made by debit, MasterCard, or Visa.

Queen's Human Resources
Fleming Hall, Stewart-Pollock Wing
Kingston, Ontario, Canada. K7L 3N6.
T: 613.533.2070 | F: 613.533.6196