Welcome to your Learning Catalogue! Are you seeking to sharpen your skills, to deepen your knowledge, or to explore new career opportunities? Whatever your training objectives are, we are here to help you reach your personal and professional goals.
You can register for individual workshops and lunch & learn sessions as well as for one or more of our Certificate Programs. Refreshments will be served at all half-day and full-day workshops.
Please register for one of our New Staff Orientation sessions. These 3-hour sessions are held once a month from September to June. Get information about Queen's resources and services, HR benefits, and hear guest speakers from various departments across campus.
Mental Health Awareness and Response
Performance Management: Manager's Session
Preparing for Your Annual Review: Employee Session
Lunch & Learn: Understanding you Pension Statement
Lunch & Learn: Resiliency in the Workplace
If you have any questions or would like to discuss an idea for a new workshop give us a call. We value your feedback and continually strive to improve our learning offerings to ensure they are meeting your needs. Please contact Shannon Hill, Learning and Development Specialist, at extension 74175 or email at email@example.com.
In addition to our professional development offerings we have an extensive list of wellness and fitness sessions offered in partnership with Queen's Athletics & Recreation. We recognize the importance of work-life balance and strive to provide staff with accessible and inexpensive programs that give you opportunities to have fun and get fit at work.
How to register
Please Note: If you register for a certificate program, you also have to register for and complete the required workshops. The required workshops will be offered between September and June and will be repeated in subsequent years. You do not have to complete your certificate in one year.
This certificate is designed for administrative and support staff aspiring to broaden their career path within Queens. The certificate bridges the APAQ certificate, provides administrative staff who have completed the APAQ with an opportunity to obtain enhanced skills in the areas of strategic thinking, leadership styles, and business communication. It is also appropriate for experienced staff who do not require a foundational level certificate. The goal of the certificate is to provide staff with tools and resources, enabling them to become greater assets to themselves, their department, and the university and community as a whole.
There are 10 workshop in this certificate. You are required to take the 8 core workshops and 2 of the 5 electives.
Are you a Departmental or Administrative Assistant who would like to enhance your skills? Are you somebody who aspires to those jobs and wants to build the foundation of the essential skills to prepare for future opportunities? This certificate is designed to introduce the fundamental competencies for administrative and support positions at Queen's.
There are 10 workshops in this certificate. You are required to take the 8 core workshops plus 2 of the 5 electives.
If you registered for APAQ before the revisions, you can receive credit for workshops attended before the changes.
The Certificate in International Perspectives is offered jointly by Queen's Human Resources and Queen's University International Centre (QUIC). All staff are eligible to register in the certificate program and take part in the various sessions. The main objective of the certificate is to give participants a well-rounded and deep understanding of the various international activities that shape the international environment of an institution such as Queen's. Participants will also gain knowledge and skills that will help them achieve success as they work in the increasingly international / intercultural environment of the university. The skills and knowledge attained will promote participants' personal development, and increase their ability to function more effectively on an institutional level.
The ability to communicate is critical to everyone in an organization. Effective interaction with co-workers, managers, students and internal and external "customers" is based on sound communication techniques. This certificate program will enable employees to improve their written, verbal, non-verbal and interpersonal communication at work.
Building an inclusive environment that promotes diversity and inclusion requires active participation of everyone on campus. This certificate program consists of 6 core courses, 2 electives, and 2 online courses that seeks to engage Queen's staff and faculty in conversation, discovery, and learning about diversity and equity and to provide resources, knowledge, and tools required to make Queen's an inclusive campus.
Do you work with volunteer, or plan to in the future? Would you like the opportunity to professionalize your credentials with a Queen's certification in volunteer management?
If so, consider registering for QVEC, a certificate program designed especially for Queen's faculty and staff who work with volunteers.
Presented by Internationally Certified Volunteer Relations staff, QVEC will provide practical tools and techniques to manage volunteers within the higher-education context.
Course highlights include: developing position descriptions & setting up a framework for engaging volunteers; Queen's specific recruitment tools and techniques; strategies for effective orientation and on-boarding; developing meaningful recognition programs; and risk management tools, resources and supports.
This learning opportunity is presented by Queen's Alumni Relations, in partnership with Human Resources.
This certification program consists of 4 in-class modules, and one self-directed session.