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Queen's University
 

Learning Catalogue

Welcome to your Learning Catalogue! Are you seeking to sharpen your skills, to deepen your knowledge, or to explore new career opportunities? Whatever your training objectives are, we are here to help you reach your personal and professional goals.

You can register for individual workshops and lunch & learn sessions as well as for one or more of our Certificate Programs. Refreshments will be served at all half-day and full-day workshops.

New Employees

Please register for one of our New Staff Orientation sessions. These 3-hour sessions are held once a month from September to June. Get information about Queen's resources and services, HR benefits, and hear guest speakers from various departments across campus.

New Offerings!

  • Mental Health Awareness and Response
  • Positive Space
  • Performance Management: Manager's Session
  • Preparing for Your Annual Review: Employee Session
  • Lunch & Learn: Understanding you Pension Statement
  • Lunch & Learn: Resiliency in the Workplace

  • If you have any questions or would like to discuss an idea for a new workshop give us a call. We value your feedback and continually strive to improve our learning offerings to ensure they are meeting your needs. Please contact Shannon Hill, Learning and Development Specialist, at extension 74175 or email at shannon.hill@queensu.ca.

    Wellness Programs

    In addition to our professional development offerings we have an extensive list of wellness and fitness sessions offered in partnership with Queen's Athletics & Recreation. We recognize the importance of work-life balance and strive to provide staff with accessible and inexpensive programs that give you opportunities to have fun and get fit at work.

    How to register

    Please Note: If you register for a certificate program, you also have to register for and complete the required workshops. The required workshops will be offered between September and June and will be repeated in subsequent years. You do not have to complete your certificate in one year.


    C E R T I F I C A T E   P R O G R A M S
    Certificate Details   Sign-Up
    Administrative Professionals @ Queen's Master Certificate -APAQM

    This certificate is designed for administrative and support staff aspiring to broaden their career path within Queens. The certificate bridges the APAQ certificate, provides administrative staff who have completed the APAQ with an opportunity to obtain enhanced skills in the areas of strategic thinking, leadership styles, and business communication. It is also appropriate for experienced staff who do not require a foundational level certificate. The goal of the certificate is to provide staff with tools and resources, enabling them to become greater assets to themselves, their department, and the university and community as a whole...
      register
    Administrative Professionals at Queen's -APAQ

    Are you a Departmental or Administrative Assistant who would like to enhance your skills? Are you somebody who aspires to those jobs and wants to build the foundation of the essential skills to prepare for future opportunities? This certificate is designed to introduce the fundamental competencies for administrative and support positions at Queen's.

    There are 10 workshops in this certificate. You are required to take the 8 core workshops plus 2 of the 5 electives.

    If you registered for APAQ before the revisions, you can receive credit for workshops attended before the changes.

      register
    Certificate in International Perspectives -CIP

    The Certificate in International Perspectives is offered jointly by Queen's Human Resources and Queen's University International Centre (QUIC). All staff are eligible to register in the certificate p...
      register
    Certificate in Workplace Communications -CWC

    The ability to communicate is critical to everyone in an organization. Effective interaction with co-workers, managers, students and internal and external "customers" is based on sound communication...
      register
    From Diversity to Inclusion in the Workplace Certificate -DIW

    Building an inclusive environment that promotes diversity and inclusion requires active participation of everyone on campus. This certificate program consists of 6 core courses, 2 electives, and 2 onl...
      register

    L E A R N I N G   C A T A L O G U E
    Workshop Details     Offered
    Business Meeting & Event Planning (Elective) - APAQM

    Learn the steps to plan a successful event, regardless of size. Discover tools (checklists, timelines, etc.) to use for various types of events and meetings. Identify external sources and services and learn how technology is used in event & meeting planning.
      26-Mar-2014
    Constructive Conflict Resolution - CWC

    You can be more effective in handling conflict by understanding the role of conflict in interpersonal relations and learning strategies to handle difficult behaviours and situations. This interactive workshop will focus on the nature of conflict - definition, myths and benefits; types; personal conflict styles; managing conflict assertively; and methods of conflict resolution.
      28-Mar-2014
    New Staff Orientation

    The Human Resources Department wishes to invite all newly hired employees (General staff, CUPE Local 229, CUPE Local 254, CUPE Local 1302, Resarch Grant and Contract and Post Doctoral Fellows) to an orientation session. Please join us for an informative discussion that includes presentations from various University departments and services as well as essential human resources information.
      26-Sep-2013
    31-Oct-2013
    28-Nov-2013
    30-Jan-2014
    27-Feb-2014
    27-Mar-2014
    24-Apr-2014
    29-May-2014
    26-Jun-2014
    Performance Management: Manager's Session

    Performance Management is a series of activities that enable ongoing dialogue between a manager and employee which aligns expectations, identifies significant performance data, provides ongoing feedback, plans development activities, assesses employee performance and provides a platform for coaching conversations. The workshop objectives include understanding the Performance Management Cycle, how to plan and hold a performance review meeting, delivering reinforcing and corrective feedback, setting objectives and goals, and creating a development plan.
      04-Mar-2014
    25-Mar-2014
    Positive Space

    The Positive Space program at Queen’s brings visibility and support to queer communities at Queen’s. Positive Space stickers posted at the entrance to work, living, or study areas encourage the Queen’s community to celebrate the gender and sexual diversity that exists on campus and to work to overcome subtle and overt forms of discrimination and harassment. Members of the Queen’s community—staff, faculty, and students—can become program participants by attending a Positive Space Information Session. The session includes an exploration of language and discussion of scenarios, to assure a shared level of familiarity with queer issues, local resources, and discrimination policies. At the end of the session, those who wish to become participants can register and receive a sticker to post.
      30-Oct-2013
    26-Nov-2013
    28-Feb-2014
    25-Mar-2014
    Preparing for your Annual Review: Employee Session

    Performance Management is a series of activities that enable ongoing dialogue between a manager and employee which aligns expectations, identifies significant performance data, provides ongoing feedback, plans development activities, assesses employee performance and provides a platform for coaching conversations. During the workshop, we will discuss what performance management is, why it is important, roles and responsibilities, preparing for your review meeting, creating a development plan, materials and resources, and closing tips.
      27-Mar-2014

Queen's Human Resources
Fleming Hall, Stewart-Pollock Wing
Kingston, Ontario, Canada. K7L 3N6.
T: 613.533.2070 | F: 613.533.6196
hradmin@queensu.ca