Human Resources

Human Resources

Human Resources

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Employee Benefits Plan Review


In May 2016, Queen’s embarked on a comprehensive review of its insured employee benefits plan. The employee benefits plan was last tendered in the mid-nineties, and it has been the intent of university administration for some time to undertake a review that includes a Request for Proposal (RFP) of the plan. Through collective bargaining, a Letter of Agreement (LOA) was reached with the Queen’s University Faculty Association (QUFA) and the CUPE bargaining locals that describes the parameters for the review.

As a part of this review, the university asked all benefit-eligible employees for feedback on their employee benefits, including on potential areas for improvement. Throughout 2018, the university worked with a Multi-Employee Group Employee Benefit Committee (MEGEBC) to explore possible changes to the design of the current benefit plan. The MEGEBC was comprised of participants from university employee groups.

Queen’s, with the support of the MEGEBC, identified some meaningful changes to the current benefit plan design that respond to a number of suggested areas for feedback, including:

  • Introducing a pay-direct drug card,
  • Introducing coverage for services of a Registered Psychologist, and
  • Increasing vision coverage.

Since late 2018, Human Resources has been working closely with Strategic Procurement Services, the university’s benefits consultant and an external firm that specializes in procurement law to develop an RFP for an employee benefits provider.

The RFP was publicly posted on March 14, 2019 and will be open to bidders until April 25, 2019. Bid evaluation will follow including interviews with the top proponents. It is expected that the evaluation period will continue until the end of June, 2019. Once the successful proponent has been identified, an implementation timeline will be developed, including when and how the plan design changes will be added to existing coverage.

News updates

Watch for news updates to be posted on the Human Resources home page in the News column on the right-hand side.


Employee Benefits Education Session 

As part of a comprehensive review of the Queen’s Employee Benefits Plan, Human Resources hosted a series of education sessions on the University’s employee benefits plan between October 19 and November 1.

The content for the education sessions was developed in partnership with the Multi-Employee Group Employee Benefits Committee, which is comprised of participants from university employee groups, and the university’s benefits consultant, Mercer. The sessions covered group insurance fundamentals, consumer tips and broader trends in benefits.

If you were unable to attend one of the education sessions or simply wanted to refer to the presentation again, use the link below to access the education session presentation.  The presentation is recorded with narration which is recommended to augment the written content, and runs about 30 min.

Disclaimer: This presentation provides an overview of the main provisions of the group insurance program for Queen’s University employees. This program is governed by the official documents, such as the insurance contracts, as well as by applicable legislation. In the event of any inconsistency between this presentation and the official documents, the latter will prevail.

Download Employee Benefits Education Session (53.8 MB)
Microsoft PowerPoint Presentation(.pptx)



For more information, please contact Diane Pointer, Director, Total Compensation,, ext. 74173. Those with questions about the project may submit them to