Human Resources

Human Resources

Human Resources

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All Workshops

The following is a listing of all workshops offered by Human Resources Learning Catalogue – those currently scheduled and unscheduled. As dates and times are confirmed for unscheduled workshops, they will be added to the Learning Catalogue Schedule. 

Communication Skills
Assertive Interpersonal Communication (CWC)
Knowing how and when to be assertive in our communications can help us personally and professionally; this workshop will help you with both.
Communication: Styles & Stumbling Blocks   (APAQ/CWC)
To work effectively with others, we must communicate in a way which promotes understanding and cooperation.
Delivering & Receiving Constructive Feedback (APAQM)
Constructive criticism is helpful for professional growth and development. However, criticism, even if well-intentioned, can be perceived as an unfavourable judgement.
Delivering Business Presentations with Style & Confidence (APAQM)
According to most studies, people's number one fear is public speaking. Number two is death. If this is how you feel, this three-part workshop can help.
Effective Communication: Influencing Colleagues & Supervisors  (APAQM)
Communication is key - learn to be a concise, focused and perceptive communicator.
Effective Presentation Skills (CWC)
If you would define your presentation style as rooted in nerves and fear, this two-part workshop will help.
Learning to Listen (CWC)
Some people are excited and energized by change; for others it brings nothing but challenges. If you are one of the challenged, this workshop will help you understand why and how you can manage the experience.
Report Writing Fundamentals (CWC)
Do you struggle when asked to produce a report on a workplace project or activities? This workshop will provide a straightforward approach that will eliminate that struggle.
Writing in the Workplace (formerly Business Writing Basics) (APAQM/CWC)
Your written communication makes an impression - this workshop will help you ensure that it is a positive one.
Diversity, Intercultural and International
Accommodation: Disability, Faith, Gender and More (DIW)
This workshop provides an introduction to the elements of workplace accommodation
An Introduction to the Intercultural Development Inventory (IDI) (CIP)
This workshop will provide you the opportunity to better understand how you interact with cultural difference and commonality by completing one of the most respected intercultural measurement tools.  
Anti-Oppression in the Workplace  (DIW)
Each of us has a positive role to play in creating communities and workplaces that are anti-oppressive for all people, but particularly those most affected by inequity. This workshop will help you better undersatnd that role.
Anti-racism 101  (DIW)
Learn the basics of how racism manifests itself in our workplaces and in our lives, and how we all have the opportunity to fight it.
Building Inclusive and Accessible Workplaces (DIW)
An accessible workplace is one that is without barriers and feels inclusive to all; this workshop will explore how you can contribute to achieving this in your workplace. 
Diversity at Queen's  (APAQ)
Diversity is all around us, and working effectively with those who are different than ourselves can be the key to our professional success.
Education Abroad: Opportunities and Experiences (CIP)
Education Abroad allows students to gain global experiences while the university gains students with perspectives that reach beyond our borders. 
Employment Equity: Moving Beyond Compliance (DIW)
Raise your awareness and increase your knowledge of issues of equity and inclusivity in the workplace.
Expanding the Circle: Including Aboriginal Cultures in the Workplace (DIW)
This workshop will provide you with the information and strategies you need to build effective and positive relationships in the workplace.
Gaining Competence in an Intercultural Workplace (CIP/CWC/DIW)
Intercultural competence is essential as our campus increases in diversity; this workshop will help you build the skills and knowledge you need to interact with the cultural difference that is all around you. 
Global Opportunities  (APAQM)
Have you ever thought about how 'global' your experience as a staff member at Queen's is? Or could be? ...
Human Rights, Queen's and You (DIW)
A sound understanding of human rights is essential in today's workplace. This is a workshop that every staff member should attend.
Intercultural Conflict Style Inventory (CIP)
Cultural differences play a role in most conflict; the Intercultural Conflict Style Inventory will help you understand how you manage those differences when tensions rise.
Knowledge Mobilization in an International Context (CIP)
Curious about what strengths you draw upon in your personal and professional lives? The VIA Survey of Character Strengths is a simple self-assessment that takes less than 15 minutes and provides a wealth of information to help you understand your   characteristics (www.viacharacter.org).
Managing the Risks in International Education (CIP)
We all know that ineffective meetings can leave us drained and frustrated, while meaningful meetings can do the opposite. Discover ways to make your meetings more meaningful.
Mental Health Issues: International Students at Queen's and Queen's Students Abroad (CIP)
While issues of mental health are gaining more attention all the time, the special circumstances of international students who are studying away from all their familiar support networks pose particular challenges for mental health professionals on campus.
Positive Space
The Positive Space program at Queen's brings visibility and support to queer communities on our campuses. Positive Space stickers posted at the entrance to work, living, or study areas encourage the Queen'’s community to celebrate the gender and sexual diversity that exists around us and to work to overcome subtle and overt forms of discrimination and harassment. 
Research Collaboration in an International Context - Round Table (CIP)
Sexual and Gender Violence and Harassment in the Workplace  (DIW)
Like any other workplace in Ontario, Queen's University has legal obligations to address issues of sexual harassment and violence in the workplace.
The Essentials of Sexual and Gender Diversity in the Workplace and Beyond (DIW)
Employers have legal obligations with respect to sexual and gender diversity in the workplace; learn what these are and how to be more inclusive in your workplace.
The 'International Experience' at Home (CIP)
Most of the Queen's community depend on activities here on main campus to provide their 'international' experience - this workshop will reveal the depth of that experience.
The International Student Experience (CIP)
International student numbers are on the rise here at Queen's and across Canada; learn how they experience our campus in this workshop.
Fitness Programs
ARC: Pilates on the Ball (Fall)
Get on the ball and feel the difference!
ARC: Mat Pilates (Fall)
This class emphasizes precise movements to activate, isolate, and stabilize core muscles.
ARC: Gentle Yoga (Fall)
Crave yoga's benefits - but short on time? Why not fit in a yoga class on your lunch hour!
ARC: Therapeutic Pilates (Fall)
As if getting away from your desk isn't enough! This class will help reverse the damage our desks and computers do to our bodies.
ARC: Walking Club - Main Campus
Get up. Get away from your work space. Take a walk with some colleagues over your lunch hour. You'll never wish you had stayed in.
ARC: Yoga for Managing Stress (Fall)
This lunchtime class will help you find your own off switch to escape the pressures of the day! Learn how to produce calm and prevent stress while improving your quality of life, and your overall health.
ARC: Barre Pilates (Fall)
This unique workout integrates elements of dance, pilates, yoga, cardio and strength training - could there be a better way to spend your lunch hour?
ARC: West Campus Mat Pilates (Fall)
This class emphasizes precise movements to activate, isolate, and stabilize core muscles.
ARC: Mat Pilates (Winter)
This class emphasizes precise movements to activate, isolate, and stabilize core muscles.
ARC: Gentle Yoga (Winter)
Crave yoga's benefits - but short on time? Why not fit in a yoga class on your lunch hour!
ARC: Therapeutic Pilates (Winter)
As if getting away from your desk isn't enough! This class will help reverse the damage our desks and computers do to our bodies.
ARC: Yoga for Managing Stress (Winter)
This lunchtime class will help you find your own off switch to escape the pressures of the day! Learn how to produce calm and prevent stress while improving your quality of life, and your overall health.
ARC: Barre Pilates (Winter)
This unique workout integrates elements of dance, pilates, yoga, cardio and strength training - could there be a better way to spend your lunch hour?
Performance Dialogue Process
Performance Management (Grades 10-14): Managers' Session
Queen's Performance Dialogue Process (PDP) is designed to help you get the most out of your team through effective performance management.
Preparing for your Performance Dialogue Process: Employee Session (Grades 10-14)
The Performance Dialogue Process can help you to align expectations and goals with your manager; being prepared for discussions in the process is key.
Personal and Interpersonal Development
Build More Effective Relationships - One Relationship at a Time  (APAQM)
DiSC is a behaviour assessment tool that helps individuals to better understand themselves and others; in this workshop you will complete the  assessment, gain an understanding of your own and others' behavioural styles and learn how to work with your colleagues more effectively. 
Constructive Conflict Resolution (CWC)
Conflict is an unavoidable part of life; learning to manage conflict allows us to interact with others effectively and productively. 
Cover Letters & Resumes
Whether by necessity or by choice, most of us will change jobs several times in our careers. Being able to create an effective cover letter and resume increases our chance of getting to the all-important interview stage when we are looking for new employment. 
Emotional Intelligence  (APAQM)
Emotional Intelligence is the degree to which we are aware that emotions can drive our behavior and impact people (positively and negatively), and able to manage those emotions – both our own and others – especially when we are under pressure. 
Interviews: Mastering the Technique
Whether by necessity or by choice, most of us will change jobs several times in our careers. You've attended HR's Cover Letters and Resumes workshop, and now you've been offered an interview…
Learn and Use your Strengths
Are there times when you know you are hearing but not truly listening? This workshop will help you to keep those times to a minimum.
Mindfulness
Mindfulness means maintaining a moment-by-moment awareness of our thoughts, feelings, bodily sensations, and surrounding environment. When we practice mindfulness, our thoughts tune into what we’re sensing in the present moment rather than rehashing the past or imagining the future.
PERMA: A Model of Psychological & Social Well-being
Positive psychology is the study of flourishing - those things that allow us to create more meaningful, fulfilling and satisfying lives for ourselves.
Personal Resilience
How easy is it for you to bounce back when faced with life's challenges. This workshop will help you  respond to difficulty thoughtfully and effectively. 
Personality Dimensions®
Personality Dimensions® is a temperament instrument that was developed in Canada and is backed by empirically sound research; it is a powerful and exciting way of better understanding ourselves and others.
Personality Type (MBTI) in Career Decision Making
No matter what work you do, your personality influences your success, satisfaction and comfort on the job. The Myers-Briggs Type Indicator (MBTI) is one of the most valued assessment tools in the workplace today.
Personal Finance
Estate Planning with Susan Creasy Part 1
Thinking about your 'estate' may not be comfortable, but this two-part workshop will provide a thorough and straighforward way to approach the disposition of your assets.
Estate Planning with Susan Creasy Part 2
Thinking about your 'estate' may not be comfortable, but this two-part workshop will provide a thorough and straighforward way to approach the disposition of your assets.
Pre-Retirement Planning with Carol Ann Budd (Part 1)
Are you worried about your retirement? Canadians are now living longer than ever before. As a result, the importance of having a sound financial strategy throughout retirement has never been greater.
Pre-Retirement Planning with Carol-Ann Budd (Part 2)
Are you worried about your retirement? Canadians are now living longer than ever before. As a result, the importance of having a sound financial strategy throughout retirement has never been greater. Start planning now, so that you can live the way you want to in retirement.
Pre-Retirement Planning with Carol Ann Budd (Part 3)
Are you worried about your retirement? Canadians are now living longer than ever before. As a result, the importance of having a sound financial strategy throughout retirement has never been greater. Start planning now, so that you can live the way you want to in retirement.
Volunteer Management
QVEC Module 1: Course Overview & Planning for Volunteer Involvement (QVEC)
Volunteers can be an invaluable part of our work at Queen's; a well-managed volunteer program ensures that the experience is rewarding for all involved.
QVEC Module 2: Recruitment & Screening, Relationship & Information Management (QVEC)
Volunteers can be an invaluable part of our work at Queen's; a well-managed volunteer program ensures that the experience is rewarding for all involved.
QVEC Module 3: Setting Volunteers up for Success - Orientation & Training (QVEC)
Volunteers can be an invaluable part of our work at Queen's; a well-managed volunteer program ensures that the experience is rewarding for all involved.
QVEC Module 4: Valuing Volunteer Contributions - Recognition & Evaluation (QVEC)
Volunteers can be an invaluable part of our work at Queen's; a well-managed volunteer program ensures that the experience is rewarding for all involved.
QVEC Module 5: Five Steps to Volunteer Risk Management & Course Review (QVEC)
Volunteers can be an invaluable part of our work at Queen's; a well-managed volunteer program ensures that the experience is rewarding for all involved.
Workplace Skills
Advanced Customer Service: Dealing with Difficult Situations  (APAQ)
We all serve 'customers', whether they are students, our colleagues, faculty, staff in other units, or traditional clients from outside the institution; this workshop will help you develop the skills to provide the most effective customer service you can.
Best Practices  (APAQ)
In this workshop our colleagues in Queen's Internal Audit will de-mystify the internal controls that are in place to help the institution run effectively.
Best Practices in Managing your Human Resources (APAQM)
We all want to feel satisfied and motivated in our workplaces - in this workshop you'll learn some of the ways this is achieved.
Bridging the Generation Gap at Work (APAQ)
Generational differences are increasingly evident in our workplaces; in this worshop you'll learn to recognize the strengths of the various generations, as well as how to manage the challenges.
Creating & Sustaining Positive Work Relationships
There are few workplaces where effective relationships with others - whether colleagues, clients, supervisors, managers, students, faculty or other stakeholders - are not a part of success. Learning to manage our interactions is key.
E-Mails @ Work  (APAQ/CWC)
E-Mail has become a dominant form of written communication, yet few people have ever received any training in this medium. . This workshop changes that.
Event Planning - Essential Strategies (APAQM)
The success of an event can have an impact on one's brand, profile and reputation. Learn from one of Queen's expert event planners how to make that impact as positive as possible. 
Finance 101: Your Introduction to Financial Services (APAQ)
This is the place to start for a basic understanding/demystification of Financial Services at Queen's
Finance 201: Why What You Do Matters  (APAQM)
Whether you simply want to deepen your knowledge or you are in a position that requires a deep knowledge of the financial ins and outs of Queen's, this workshop will not disappoint.
Helping People Work More Effectively in Teams (APAQM)
As organizations rely more on teams to innovate, problem solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams. 
How to Plan an Event on Campus
Queen's Event Services offers a full spectrum of professional event management services on campus. This workshop will show you how you can work together to ensure your events make an impact.
It's About Time  (APAQ)
Time management is a skill that we all need to manage our professional and personal lives. Effective time managers constantly evaluate what is more important and arranging their priorities accordingly. 
Managing Change  (APAQ)
Whenever students learn in a new and unfamiliar environment they encounter risks, and yet this change of setting is an essential part of international education.   
Meetings That Matter
While issues of mental health are gaining more attention all the time, the special circumstances of international students who are studying away from all their familiar support networks pose particular challenges for mental health professionals on campus.
Microsoft Excel 2013 - Advanced
Microsoft Excel is a powerful tool - this workshop will ensure you are using it to its full potential.
Microsoft Outlook 2013 - Advanced
Microsoft Outlook has the potential to manage our communications and our time in exceptional ways - this workshop will ensure you are using it to its full potential.
Organize your office so it works for you (APAQ)
Is your office environment hindering your productivity and effectiveness? Are you trying to conform to other people's organizing styles? Do you know which organizing strategies work best for you? 
PREPARE
This training is designed for front-line staff who may encounter hostile or aggressive customers in the course of their duties.
Principles of Project Management  (APAQ)
Winston Churchill said "Those who plan do better than those who do not plan even though they rarely stick to their plan." Project Management begins with the plan.
Purchasing in the Public Sector (APAQ)
Learn the rules for purchasing in the Ontario public sector, and how the Broader Public Sector Procurement Directive impacts how we do things at Queen's.
Social Media (APAQM)
Social Media has become an integral tool of marketing, education, and communication. It is not enough to simply use social media, however - it must be used with knowledge, skill and purpose. 
Strategic Thinking  (APAQM)
Think about your work and how it connects to change, vision and higher decision-making.
Take a Minute! The Minute Taker's Workshop (APAQ)
Increase your ability to take accurate notes at a meeting - you'll be the most appreciated person at the table.
The File Cabinet in your Computer (APAQ)
Electronic file management is an essential skill in the modern workforce - learning Queen's standards will make you more efficient.
Working with People on Projects
This workshop complements Lynda Pinnington's 'Fundamentals of Project Management' (though completion of it is not required to attend this workshop) by going deeper into the practical considerations people face working together on a project.