Human Resources

Human Resources

Human Resources

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Learning and Development

Queen’s employees have many opportunities to develop the skills and knowledge they need to advance in their careers as well as to attain a positive work-life balance. Managers and supervisors are encouraged to support their staff in their pursuit of professional development and personal growth in order to contribute to a positive and productive work environment.enrol in academic courses or to attend training courses that will enhance their personal growth or ability to perform their duties.

Learning Catalogue

Are you seeking to sharpen your skills, to deepen your knowledge, or to explore new career opportunities? Whatever your training objectives, HR’s Learning Catalogue will help you set meet your professional goals.

In addition to our professional development offerings, you will find an extensive list of personal wellness and physical fitness sessions offered in partnership with Queen's Athletics & Recreation. HR recognizes the importance of work-life balance and that staff need accessible and inexpensive programs in order to maintain both.

NOTE: The calendar displays workshops which have a scheduled date/time. A list of all workshops (scheduled and unscheduled) offered through Human Resources is available for your review: All Workshops.

Review Transcript - Verify registrations, course completions or cancel a registration.  ABC Signup is a shared service used by multiple Queen's departments, therefor you may see events/workshops on your transcript from other departments.  Please note that courses you completed through HR’s previous learning catalogue have not yet been migrated to the new catalogue; the migration will happen soon. If you would like a copy of your transcript from the old catalogue, please email HR's Training Coordinator.

Tuition Assistance

The Tuition Assistance Program is divided into two components:

  • the Educational Development Fund which pays tuition fees for Queen's employees to take credit courses

  • the Professional Development Fund which reimburses Queen’s employees’ tuition fees (to a maximum of $400 per year) for work-related courses at other recognized educational institutions

lyndaLogo.png offers almost 6,000 courses taught by industry experts and relating to business, technology and creative skills; you are able to bookmark videos, create playlists, take notes, use practice environments, and manage your profile and interests and maintain a transcript.

The complete library is available to the Queen’s community!

Access via Queen's Single Sign-on

Queen’s Emerging Leaders Program 2017/2018

Applications are now being accepted for participants and mentors for the 2017/2018 cohort. The application deadline is Friday September 29, 2017.

The program is designed to provide new and future managers with practical tools, support and resources they need to perform their jobs effectively and confidently. The program consists of 7 full-day training sessions for the participants (mentees), offered over a period of 7 months. Session dates start in November 2017 and end in May 2018. (Workshop outlines including dates provided in the Program Overview). In addition, each participant (mentee) will be mentored by a Foundational Leadership Program graduate. The mentoring program component will start in October 2017 and continue until the program close in May 2018. The participants (mentees) and mentors will attend a 2-hour orientation to be held October 13.

The program is administered by Queen’s Organizational Development & Learning, Human Resources and has a course fee of $500.00 for each participant (mentee). The program fee covers all training materials and program binder. The program manager is Shannon Hill, Learning and Development Specialist, Queen‘s Human Resources. There is no cost for mentors.

Queen's Foundational Leadership Program

Human Resources is pleased to announce that applications are now being accepted for the Foundational Leadership program for non-academic managers will begin in January 2018. Applications will be accepted until Monday December 4, 2017.

This comprehensive program is designed to provide a solid foundation for leading and managing your employees. Developed specifically for Queen's employees, it provides is an opportunity to network with other Queen's managers and to integrate advanced management skill acquisition with leadership development.

The program consists of two main components: a) fourteen classroom sessions and b) action learning team projects. The Action Learning Component (ALC) allows participants to apply the knowledge acquired in the classroom sessions to real-life challenges. The blended learning format includes classroom and self-directed learning, readings, discussions, case studies, coaching, and mentoring using and incorporates real world problems and projects. Full-day sessions are held monthly; the entire program is seventeen months long.

Action Learning Component

Participants will work on a project in small teams. The classroom sessions start January 2018 and the project teams will be selected in June 2018; this provides participants with some prerequisite learning, and teams the time to explore potential topics. Projects will connect with current institutional priorities, and will achieve some measurable outcome(s) relating to administrative, service or research initiatives.

Learning Outcomes
  • Enhance supervisory skill set
  • Learn best practices in management
  • Gain a better understanding of your leadership capabilities
  • Expand your communication and coaching skills
  • Enhance your ability to manage projects and change
  • Build better relationships within and outside your department
  • Exchange ideas and experiences with fellow participants
  • Develop management capacity
  • Build cross-organizational collaboration
  • Strengthen employee engagement
Who is eligible?

Staff who are:

  • Currently in a non-academic role and managing staff
  • Currently in a position hat is Grade 9 or higher
  • Committed to full participation for the complete 17 month program
Program Attendance and Expectations

Attendance and participation are vital components to the success of the program and are strict requirements. Participants must demonstrate their commitment to their project team members, the entire cohort and themselves personally and professionally.

It is expected that participants, with the support of their supervisor, will attend all 14 classroom sessions. In the event of extenuating circumstances, participants may miss a maximum of two sessions. Participants who miss more than two sessions may be ineligible to continue and their department will be charged a $1000.00 withdrawal fee.

Foundational Leadership is an advanced program and requires that participants engage in a variety of activities outside of the classroom sessions. These activities consist of the following:

  • Readings and assignments
  • Maintenance of a learning journal
  • Inventories / tools / assessments
  • Team project meetings

Lending Library

Human Resources’ collection of publications is available to support your professional development needs; book topics include the following and more:

  • Change Management
  • Design and Evaluation
  • Leadership
  • Presentations and Communications
  • Time Management

Customized Courses, Workshops and Training

Human Resources provides customized in-house programs for staff. For a minimum of six participants, we provide programs in:

  • business writing
  • interpersonal communications
  • customer service
  • presentation skills
  • problem solving
  • running efficient meetings
  • stress management
  • time management
  • team building
  • Personality Dimensions®
  • or a new program just for you


Contact the Organizational Development & Learning unit at