Human Rights Legislation Group
Queen's University-
Meeting Highlights
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Workplace Harassment: the Duty to Respond
- Red Button Issue: Written Complaint
- Red Button Issue: Verbal Complaint
- Excuse: Workplace culture of joking
- Excuse: Promise of confidentiality
- Excuse: Alleged harasser does not work here
- Excuse: Complainant does not work here
- Excuse: Alleged harasser is a manager
- Excuse: Complainant did not come forward
- Inadequate Response for coworkers
- Inadequate Response for Complainant
- Remedial action leads to retaliation
- Meeting the Test: Employer's Response
- Accessibility
- Non-Code Harassment
- Online Training in Accessible Customer Service
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Recent Cases in Accommodation (Employment)
- Hydro-Quebec
- McGill University
- Honda v Keays
- Hayes v Yukon College
- United Brotherhood
- Senyk v WFG Agency Network
- Kerr v Boehringer
- ADM Milling Co
- ADGA Group
- Toronto Police Association
- Hill v University of Waterloo
- Unger v B.C. College of Optics
- Lenihan v British Columbia
- CB v Emergency
- MF v Capilano Golf and Country Club
- J.B. v Fraser Milner Casgrain
- Gooding
- Brewery, Winery and Distillery Workers
- Direct Energy and Communications
- Manitoba Government
- Communications, Energy and Paperworkers
- Recent Cases in Accommoation (Education)
- Religious Accommodation
- Religious Discrimination
- Sexual Harassment
- Sexual Assault
- Workplace Violence
- Workplace Harassment
- Freedom of speech on Facebook
- Family Status
- Racial discrimination
- Cases involving Bill 168
- Students with mental health issues
- Staff with mental health issues
- Faculty with mental health issues
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Workplace Harassment: the Duty to Respond
OnlineTraining Module in Accessible Customer Service
In January 2008, the Ontario government enacted the customer service regulation under the Accessibility for Ontarians with Disabilities Act (AODA), 2005. To meet regulatory compliance, the University must train everyone who acts on its behalf in accessible customer service. This training requirement applies to faculty, staff, managers, directors, department and unit heads, senior administrators and student leaders. Over 200 department and unit heads, managers and senior administrators have participated in training sessions since the summer of 2009 with further session planned for the 2010 year. Now the University is preparing to launch an online course in accesssible customer service for faculty and staff. The Vice Prinicipal, Human Resources will be sending an email to faculty and staff with details about the training and requesting that everyone complete the online course on or before February 15, 2010. To begin the training, click here.