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Queen's University

New Services and Other Service Changes


Please consult this page for at-a-glance information about the introduction of new services, services that have undergone significant changes, and services that have been retired.


For minor services changes, visit our main Services page to see services that were previously offered on an ad hoc basis but are now available to the entire Queen's community, services for which new web pages have been created, and services that have had their web content updated.


New Services


Service Name Brief Description Date
Student Class Schedules in Office 365

ITS worked with the AMS to launch a calendar subscription service that allows students to view their class schedules from SOLUS in their calendars using an iCal feed available in MyQueen'sU.

August 2014
Microsoft Office 365 ProPlus All Queen's students are licenced to download the entire Office 365 ProPlus suite. Students are allowed up to five installations of the software to their personal computers and devices for free. Versions are available for PC, Mac, Windows 8 tablet, Windows RT devices, iPad and smartphones. Their licence will continue until they leave Queen's. January 2014
Email for Alumni ITS partnered with the Office of Advancement to provide email service for alumni. Alumni will be provisioned with Microsoft Office 365 email accounts, and will continue to be able to use their addresses. October 2013
Web Accessibility Compliance Auditing

ITS worked with the Accessibility Hub on an initiative to provide accessibility auditing for Queen's websites in order to help website owners gauge their level of readiness for meeting the legislative requirements of the Accessibility for Ontarians with Disabilities Act (AODA).

September 2013
Microsoft Lync Microsoft Lync is available to Exchange and Office 365 users and can be used for instant messaging, video conferencing and voice communication. September 2013
Email and Calendar Service (Microsoft Office 365) All undergraduate students were migrated to Microsoft Office 365 – a web-based suite of software from Microsoft that offers secure, anytime, anywhere access to email and calendars. January 2013

Changed Services


Service Name Nature of Change
URL Date
Graduate Student Email and Calendar Service
Graduate and professional students moved to the Office 365 email and calendar service that was already being used by Queen's undergraduate students. Migration Notice October 2014
Ubiquitous Wireless Coverage
ITS is working hard to provide wireless internet access everywhere on campus, for both indoor and outside spaces.

Update on Wireless Expansion (December 2013)

Wireless Map

October 2014
ITS, in partnership with University Marketing & Communications, launched an updated MyQueen'sU to make it a more robust source of news, information and events for the Queen's Community. MyQueen'sU Announcement June 3, 2014
Upgraded to v2.4.6 to add functionality and make us consistent with the currently supported version of the software.

Moodle Upgrade Notice

Moodle Documentation

November 13, 2013

Retired Services


Service Name Alternative Retirement Date
Post Email Service The @post email service was phased out to prepare for the decommission of "Post" server hardware, which was installed in 2004 and well past its end of life. August 1, 2014


Updated 14 October 2014


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