ITServices
Queen's UniversityMonitoring & Prioritizing
ITServices will:
- Monitor for excessive use of resources and issue warnings to users who are close to exceeding their assigned quota.
- Monitor the availability and performance of the service
- Perform coarse level diagnosis of problem to determine cause
- Hardware failure
- Connectivity
- Reboot server to resolve failure
- Place repair calls with hardware supplier for next business day support following our standard support agreement with (CONTRACTOR) which provides business day support
Copyright Queen's University
Kingston, Ontario, Canada K7L 3N6 613.533.2000