The Chief Information Officer and Associate Vice-Principal (Information Technology Services) reports to the Vice-Principal Finance and Administration.  Visit the CIO website.

CIO & AVP: Bo Wandschneider
EMAIL: bo.wandschneider@queensu.ca
TEL: 613.533.2044

INFORMATION SYSTEMS SECURITY OFFICER: George Farah

EMAIL: george.farah@queensu.ca
TEL: 613.533.2638

MANAGER, DEPARTMENTAL DEVELOPMENT: Jim Lesslie

EMAIL: lesslie@queensu.ca
TEL: 613.533.2042

General Office

The business office includes the ITServices General Office and the financial and administrative functions of the department.

BUSINESS OFFICER: John Travers
EMAIL: traversj@queensu.ca
TEL: 613.533.2059

FAX: 613.533.2168

ADMINISTRATIVE ASSISTANT: Libby White

EMAIL: whiteea@queensu.ca or g13-L@lists.queensu.ca

TEL: 613.533.6741

DEPARTMENTAL ASSISTANT: Marg Hogan

EMAIL: hoganm@queensu.ca or g13-L@lists.queensu.ca

TEL: 613.533.3286

Audio Visual Services provides support, training, maintenance and equipment for all electronic classrooms on campus, as well as an inventory of portable equipment for use in other areas on campus. Additionally, they can provide a variety of media production services including, but not limited, to: video production for tape, CD, DVD or web-based applications; video conferencing facilities; interviewing facilities for national news services; access to a large number of film and video titles from a variety of internal and external sources; and a wide variety of multimedia production services for the creation of interactive CD-ROMs or web-based applications.

COORDINATOR: Richard Webb
EMAIL: webbr@queensu.ca
TEL: 613.533.2817

Campus Computer Sales & Service sells PCs and Macintosh computers, peripherals and software to individuals and departments. They also provide repair services for computer hardware and peripherals such as printers.

MANAGER: Keith McWhirter
EMAIL: mcwhirtk@queensu.ca
TEL: 613.533.6028

Client Services supports teaching and learning by providing end user support for numerous web services, offering training on enterprise service offerings, exploring technologies through the Emerging Technology Centre, and developing and delivering departmental communications and outreach initiatives. We also do custom application development and are available to provide consulting services.

MANAGER: Nancy Owen
EMAIL: owen@queensu.ca
TEL: 613.533.2017

Manages central IT systems, applications, data centres, and network and telecom, including learning, research, and administrative systems.

DIRECTOR: Sam Mokbel

EMAIL: mokbel@queensu.ca

TEL:  613.533.6191

MANAGER: Gail Ferland

EMAIL: ferlandg@queensu.ca

TEL: 613.533.3038

The IT Support Centre provides technical support for microcomputers and widely used systems and software such as email, web browsers, antivirus software, etc. Support Services also manages the public computing sites and the departmental support program.

 
MANAGER: Brian McDonald
EMAIL: mcdonalb@queensu.ca
TEL: 613.533.6000, ext. 74195

Oversees technology strategy and ongoing development; developing and maintaining an IT architectural plan and technology standards, planning infrastructure projects and cross-department process improvements, and supporting technology selection processes.

MANAGER: Andy Hooper

EMAIL: hooper@queensu.ca

TEL: 613.533.2019