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Queen's University

Organization Overview and Key Contacts

Organizational Chart - Full  (PDF, 89 Kb)

Organizational Chart - Top Level (PDF, 419 Kb)


Office of the CIO


The Chief Information Officer and Associate Vice-Principal (Information Technology Services) reports to the Vice-Principal Finance and Administration. Visit the CIO website.


CIO & AVP: Bo Wandschneider
Phone: 613.533.2044


Executive Assistant to the CIO: Stacey Boulton
Phone: 613-533-2282


Associate Director: Keith McWhirter
Phone: 613.533.6028


Administrative Assistant: Marg Hogan
Phone: 613.533.3286


Assistant Director, Finance & Administration: Katie McGrath
Phone: 613.533.2059


Director, Project Portfolio Office: Jim Carse
Phone: 613.533.6741


Manager, Analytics & Assessment: Jim Lesslie

Phone: 613.533.2042


Audio Visual Services


Audio Visual Services provides support, training, maintenance and equipment for all electronic classrooms on campus, as well as an inventory of portable equipment for use in other areas on campus. Additionally, they can provide a variety of media production services including, but not limited, to: video production for tape, CD, DVD or web-based applications; video conferencing facilities; interviewing facilities for national news services; access to a large number of film and video titles from a variety of internal and external sources; and a wide variety of multimedia production services for the creation of interactive CD-ROMs or web-based applications.


Manager: Steve Alexander
Phone: 613.533.6000 ext 78072


Campus Computer Store & IT Procurement


Campus Computer Store, and the IT Procurement group, sell laptops, desktops, mobile devices, peripherals and software to Queen's students, staff, faculty and also provide procurement service directly to departments.


Manager: Brian Coughtrey
Phone: 613.533.2049

Enterprise Solutions


Enterprise Solutions supports the PeopleSoft administration systems at Queen's. In addition they support teaching and learning by providing end user support for numerous web services and offering training on enterprise service offerings. We also do custom application development and are available to provide consulting services.


Associate Director: Nancy Owen
Phone: 613.533.2017

Infrastructure Services


Manages central IT systems, applications, data centres, and network and telecom, including learning, research, and administrative systems.


Associate Director: Gail Ferland
Phone: 613.533.3038



Support Services


The IT Support Centre provides technical support for microcomputers and widely used systems and software such as email, web browsers, antivirus software, etc. Support Services also manages the public computing sites and the departmental support program. They also provide repair services for laptop and desktop computers.

Associate Director: Brian McDonald
Phone: 613.533.6000, ext. 74195



Technology Development


Oversees technology strategy and ongoing development; developing and maintaining an IT architectural plan and technology standards, planning infrastructure projects and cross-department process improvements, and supporting technology selection processes.


Manager: Andy Hooper
Phone: 613.533.2019



*PDF files can be read for free using Adobe Acrobat Reader.


Last updated May 20, 2015

Kingston, Ontario, Canada K7L 3N6 613.533.2000