Project Templates

• Business Requirements

  
  

  Intended to determine the client need and scope of work.




• Statement of Work

  
  

  Used for routine or maintenance activity.




• Project Proposal

  
  

  Intended to articulate and agree in principle - mutual understanding of client requirements.




• Project Plan

  
  

  Used for more complex, multi-unit or broader scope activity.




• Change Request

  
  

  Used to track deviations from the project plan in relation to scope, timeline or budget.

 

Defining a Service

 

• Service Agreement

  
  

  Articulates the unique aspects of an agreement of a base service offering. Unique aspects could include such things as response times, support access, notification, etc.