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Queen's University
 

Video Captioning


Do you need to create captions/subtitles for an online video?  We can provide assistance.

Getting Started

Eligibility:

  • The video captioning service is open to all faculty members, staff members and students; however, we can only bill to Queen's account codes.

Cost:

Standard Turnaround (up to 4 business days)

  • $3.00 per minute of video/audio (price is subject to change without notice) rounded up to the nearest minute, plus a $15 service fee. You will also receive a transcript for your video.
  • Additional charges may apply if media conversion is required.

Rush Turnaround (1 business day)

  • $3.75 per minute of video/audio (price is subject to change without notice) rounded up to the nearest minute, plus a $15 service fee. You will also receive a transcript for your video.
  • Additional charges may apply if media conversion is required.

How to proceed:

  • Please email streaming@queensu.ca if you would like to use this service. An account code is required before the transcript is generated.

Help & Support

Additional Information

  • ITServices does not create the captions, but acts as liaison between the company that does (Automatic Sync Technologies) and you.
  • ITServices will:
    • work with you to get a copy of the file needing captioning
    • extract the audio from the video file
    • send the file to Automatic Sync
    • work with you to get a copy of the caption file into your streaming account
    • help you embed the video with the caption file on your website
  • Click here for instructions on how to embed your video with captions.

Kingston, Ontario, Canada K7L 3N6 613.533.2000