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ITServices Notification Item



Title:Wireless network authentication issues Aug 24, 9:45AM *Update*
Description:*Update*

Wireless authentication servers have been patched and should be working properly.

Please contact the IT Support Centre if you have issues authenticating to the wireless services.

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Previous Description (2012-08-24 10:12:54):

*Update*

A known software bug has been found in the current version of the authentication server software.

ITServices staff are currently patching the authentication servers.

Authentications will fail intermittently until all systems are patched.

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Previous Description (2012-08-24 09:55:43):

ITServices staff have identified some wireless authentication issues.

Authentication requests to the QueensuSecure_WPA2 and eduroam networks are failing intermittently.

Staff are investigating the cause of the issue with the vendor.

Publish Date:August 24, 2012, 10:33 AM
Contact:ITServices Support Centre
  • On Campus: ext. 36666
  • Off Campus: 613.533.6666

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000