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ITServices Notification Item

Title:Some students are not able to access services *Update*

3 Jan 2013 (11:00 AM)

The process to resolve the data feed issue ran overnight and many student enrolment records have been updated. The remaining records will continue to be updated throughout the day.

Instructors who need to submit Fall term grades can do so directly to PeopleSoft.
Please consult the Information for *Instructors of a Course* (

Instructors who need to finalize grades for students who have been missing in Moodle will not be able to do so until this process is completed.


Previous Description (2013-01-02 16:33:04):

We have identified an issue with a data feed that may have prevented access for some users to a number of our services, including Moodle and the portal (including SOLUS access). This process has been updated.

Issues should be resolved tomorrow morning.
Publish Date:January 3, 2013, 11:13 AM
Contact:ITServices Support Centre
  • On Campus: ext. 36666
  • Off Campus: 613.533.6666

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000