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ITServices Notification Item



Title:Moodle: Students missing from Moodle *Update*
Description:*Update*

Moodle Update: Fall and Fall/Winter Enrolments

Estimated resolution time â 11 p.m. tonight (Fri 4 Jan 2013)

Background
On December 25 a script was run out of PeopleSoft that had an incorrect date in the programming. As a result, many students in their first year at Queen's had their status changed. As this data propagated out to our systems, including Moodle, some students were removed from their courses.

No student assignments or marks were lost.

The initial problem has been resolved. It is taking significantly longer to update the information consumed by Moodle than we had anticipated.
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Previous Description (2013-01-04 14:38:07):

*Update*


Moodle Update: Fall and Fall/Winter Enrolments

Estimated resolution time â 10 p.m. tonight (Fri 4 Jan 2013)

Background
On December 25 a script was run out of PeopleSoft that had an incorrect date in the programming. As a result, many students in their first year at Queen's had their status changed. As this data propagated out to our systems, including Moodle, some students were removed from their courses.

No student assignments or marks were lost.

The initial problem has been resolved. It is taking significantly longer to update the information consumed by Moodle than we had anticipated.

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Previous Description (2013-01-04 09:10:16):

*Update*

We anticipate a resolution of this issue by noon today.

[A bad data feed has resulted in the removal of some fall and fall/winter student enrolments from Moodle.]

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Previous Description (2013-01-02 10:35:08):

*Update*

A bad data feed has resulted in the removal of some fall and fall/winter student enrolments from Moodle.

The issue has been reported and we are waiting for a resolution.
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Previous Description (2012-12-27 10:34:45):

We are investigating reports that some student enrolments are missing in Moodle.
Publish Date:January 4, 2013, 4:16 PM
Contact:ITServices Support Centre
  • On Campus: ext. 36666
  • Off Campus: 613.533.6666

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000