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ITServices Notification Item



Title:Moodle: Students missing from Moodle *Update*
Description:*Update*

Students - Can't see your Winter term courses?

Your instructors will provide access to your courses beginning next week.
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Faculty - Staff Only

Friday 4 January 2013 10:00 PM
Previous Moodle issues were resolved.
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We are aware of one issue that affects a small number of courses and staff are currently working to resolve the issue. Please contact us through regular channels if you have questions.


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Previous Description (2013-01-04 22:11:41):

*Update*

10:00 PM Friday 4 January 2013

Data Synchronization is now complete.

If you observe any issues with your course, please use the Help & Support form [https://www.queensu.ca/its/forms/itsc/helpform/] and describe the problem in detail. Staff will be available this weekend to provide assistance.
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Previous Description (2013-01-04 16:16:01):

*Update*

Moodle Update: Fall and Fall/Winter Enrolments

Estimated resolution time â 11 p.m. tonight (Fri 4 Jan 2013)

Background
On December 25 a script was run out of PeopleSoft that had an incorrect date in the programming. As a result, many students in their first year at Queen's had their status changed. As this data propagated out to our systems, including Moodle, some students were removed from their courses.

No student assignments or marks were lost.

The initial problem has been resolved. It is taking significantly longer to update the information consumed by Moodle than we had anticipated.
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Previous Description (2013-01-04 14:38:07):

*Update*


Moodle Update: Fall and Fall/Winter Enrolments

Estimated resolution time â 10 p.m. tonight (Fri 4 Jan 2013)

Background
On December 25 a script was run out of PeopleSoft that had an incorrect date in the programming. As a result, many students in their first year at Queen's had their status changed. As this data propagated out to our systems, including Moodle, some students were removed from their courses.

No student assignments or marks were lost.

The initial problem has been resolved. It is taking significantly longer to update the information consumed by Moodle than we had anticipated.

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Previous Description (2013-01-04 09:10:16):

*Update*

We anticipate a resolution of this issue by noon today.

[A bad data feed has resulted in the removal of some fall and fall/winter student enrolments from Moodle.]

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Previous Description (2013-01-02 10:35:08):

*Update*

A bad data feed has resulted in the removal of some fall and fall/winter student enrolments from Moodle.

The issue has been reported and we are waiting for a resolution.
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Previous Description (2012-12-27 10:34:45):

We are investigating reports that some student enrolments are missing in Moodle.
Publish Date:January 5, 2013, 9:11 AM
Contact:ITServices Support Centre
  • On Campus: ext. 36666
  • Off Campus: 613.533.6666

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000