Please enable javascript to view this page in its intended format.

Queen's University - Utility Bar

Queen's University

ITServices Notification Item



Title:Intermittent Access to QWA within KGH and Hotel Dieu *Update*
Description:*Update*

Connection changes were completed earlier today to address the problem. Since that time, no additional reports of problems have been reported. Users within KGH are asked to contact the Help Centre if disconnects from QWA are still occurring.
--------------------------------------------------------------

Previous Description (2013-03-06 09:38:34):

*Update*

ITServices is investigating a report that QWA access from with KGH is unstable again this morning. Users report that they are able to connect and then the connection will terminate within a few seconds to a few minutes.
--------------------------------------------------------------

Previous Description (2013-03-05 16:04:30):

*Update*

Stable access to QWA from the KGH network has been restored.
--------------------------------------------------------------

Previous Description (2013-03-05 13:40:55):

Connections to QWA from with the hospital has been unreliable. Users will tend to get connected and then the connection will terminate within a few seconds to a few minutes. Queen's and KGH technical support are currently investigating the problem.

Publish Date:March 6, 2013, 3:58 PM
Contact:ITServices Support Centre
  • On Campus: ext. 36666
  • Off Campus: 613.533.6666

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000