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Queen's University

ITServices Notification Item



Title:Known Email Routing Problems *Update*
Description:*Update*

Mail sending issues occurred on Monday, March 26th between the hours of 5pm and 11:10pm.

The outage caused all email sent from non-queensu.ca email addresses to an on campus queensu.ca email address to bounce. Each sender of a bounced email should have received a notification indicating that the email they attempted to send had failed.

ITServices apologizes for the inconvenience and is working to ensure email interruptions are minimized.

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Previous Description (2013-03-26 07:50:11):

Queen's experiences some email delivery problems overnight due to a hardware misconfiguration. The problem has been addressed and service should be returned.

If you experienced trouble sending email yesterday evening, please try again. Contact the support centre if you have continued problems.
Publish Date:March 26, 2013, 2:24 PM
Contact:ITServices Support Centre
  • On Campus: ext. 36666
  • Off Campus: 613.533.6666

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000