ITServices
Queen's UniversityITServices Notification Item
| Title: | Microsoft Office 365 Login Problem Resolved |
|---|---|
| Description: | Office 365 has a 15 minute inactivity timeout. If the session is inactive for 15 minutes the user has to log in again. This week, some users have reported the re-login fails. A temporary workaround was to clear the browser's cookies. Microsoft has now identified the root problem and recommended a server end solution. ITServices is implementing the recommended change now. The change should not disrupt active Office 365 sessions. The effect will be that re-logins stop failing. |
| Publish Date: | September 20, 2013, 2:49 PM |
| Contact: | ITServices Support Centre
|
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