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ITServices Notification Item



Title:Email delivery delays *Update*
Description:*Update*

An issue with one of the three Internet Service Providers is causing email to queue and delay delivery. ITSErvices staff will be disabling the slow Internet connection so all traffic flows out the other two.

There is sufficient capacity on the two remaining providers to handle the traffic needs.
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Previous Description (2013-10-16 13:07:43):

ITServices is currently investigating:
Email delivery delays to external recipients


Service Name:
Exchange Email


Description of Problem:
We are experiencing email delivery delays to external recipients. We are working with our service vendor to resolve the issue.

Publish Date:October 16, 2013, 4:59 PM
Contact:ITServices Support Centre
  • On Campus: ext. 36666
  • Off Campus: 613.533.6666

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000