Information Technology Services
Information Technology Services

ITS Notification Item

Title:Emergency outage to firewall Fri. April 11 13:30-14:00 *Update*

The upgrade has been completed successfully.

Previous Description (2014-04-11 11:46:08):

Cisco has announced a major vulnerability in the software used on the firewall. ITServices will be performing an emergency software update affecting Queenâs VPN from 1:30 pm to approximately 2:00 pm.

This means that will be down from 1:30 pm to approximately 2:00 pm today. This will affect individuals using to:
- access PeopleSoft from off campus
- acess PeopleSoft from queensu unsecure wireless
- transfer files through the web interface
- access the Advancement or School of Businessâ webfile VPN

This will not affect individuals using PeopleSoft on campus. This is not related to the HeartBleed bug.

If you have questions or concerns, please contact the IT Support Centre at 613.533.6666, or via their webform.
Publish Date:April 11, 2014, 1:51 pm
Contact:IT Support Centre