Queen's University
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Information Technology Services
Information Technology Services

ITServices Notification Item

Title:Moodle 2012-13 Inaccessible *Update*

We have determined the cause of the error and have a plan in place to fix it. We expect Moodle 2012-13 to be accessible by early tomorrow afternoon.

Please note that all current academic (Summer 2014) courses and courses on Moodle Community are unaffected by this outage.


Previous Description (2014-06-25 14:04:13):

The 2012-13 version of Moodle is currently inaccessible. You will receive an "Error: Database connection failed" message if you attempt to access any courses or materials on it.

ITServices is aware of the issue and is actively working on a fix. An update will be posted as soon as the error is corrected.
Publish Date:June 25, 2014, 7:36 PM
Contact:ITServices Support Centre
  • On Campus: ext. 36666
  • Off Campus: 613.533.6666