ITS

Information Technology Services
Information Technology Services

ITS Notification Item



Title:Emergency Power Work in Dupuis Data Centre *Update*
Description:*Update*

All services affected by the emergency power work overnight have been restored and should be on line. If anyone is experiencing any issues please call the ITS Support line at 613-533-6666

Previous Description (2017-01-19 06:04:55):

*Update*,
The temporary UPS is now installed and serving the data cente. Power has been restored and services that were shutdown are being brought up.
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Previous Description (2017-01-19 04:51:18):

*Update*

The power work is still in progress and the outage window has been extended to provide time to complete the work. A fail back plan has been establish with a commitment to have services power restored to the data centre by 5:30am
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Previous Description (2017-01-19 01:01:58):

*Update*

Power work in the Dupuis data centre has begun.

Access to some departmental services in our virtual hosted environment lost network access when temporary power was cut over. Network switches have been rebooted and access has been restored.


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Previous Description (2017-01-18 13:23:37):


Wed Jan 18 @ 11pm to Thurs Jan 19 @ 4am
The Dupuis data centre will undergo emergency power work this evening (Jan 18), starting at 11pm. We do not anticipate any service interruption to core services such as network, wireless, email, Peoplesoft, ONQ, main web, WebPublish and virtual hosted servers.

Services affected will be:
⢠PCI/DFM/Medical Hosting
• Physical hosted customers
• Some development, preview and test environments
• Non-critical and dual servers
• Backups will be suspended
•
Updates will be posted as the work progresses.
Publish Date:January 19, 2017, 7:56 am
Contact:IT Support Centre