Information Technology Services
Information Technology Services

ITS Notification Item

Title:Removal of Phishing Message from Queen's Mailboxes - 170811
Description:On Friday, August 11th a malicious email was sent to members of the Queen's community. In keeping with the Electronic Information Security Policy, this message has been removed from all mailboxes using an automated feature in Office 365.

If you are not using an Office 365 mailbox or forward your mail outside of Office 365, ITS is not able to automatically remove the malicious message. Please delete the message manually from your mailbox if you have received a copy.

If you received this message, clicked the link and entered your credentials, please change your NetID password immediately. If you have any questions please contact the IT Support Center at x36666.



From: "Zhang, Nan" <>
Date: 2017-08-11 11:30 (GMT-05:00)
Subject: info. tech support


Thank you for contacting the Information Technology Support Center.
This message is to confirm that we have received your email request.

Your Case ID is 000000002314385.To view your case, or for editing or cancellation of
your requests, please go to .

your submitted request will be processed in 2hours (email account will be disabled)
If you need to speak with a representative, please contact the Information
Technology Support Center here referencing your case id number.

Zhang Nan
Information Technology Support Center

Please do not reply to this email using the reply function of your email
program as the address used to send this email is not monitored and we
will not be able to respond to emails sent in this manner. To follow up on
your reported case, please use the contact information provided above to
communicate with our office.
Publish Date:August 11, 2017, 12:34 pm
Contact:IT Support Centre