Information Technology Services
Information Technology Services

ITS Notification Item

Title:Removal of Phishing Message from Queen's Mailboxes - 170811.b
Description:Notice Subject: Removal of Phishing Message from Queen's Mailboxes

On Friday afternoon, August 11th a malicious email was sent to members of the Queen's community. In keeping with the Electronic Information Security Policy, this message has been removed from all mailboxes using an automated feature in Office 365.

If you are not using an Office 365 mailbox or forward your mail outside of Office 365, ITS is not able to automatically remove the malicious message. Please delete the message manually from your mailbox if you have received a copy.

If you received this message, clicked the link and entered your credentials, please change your NetID password immediately. If you have any questions please contact the IT Support Center at x36666.



From: Ellen Symons
Sent: Friday, August 11, 2017 2:12 PM
Subject: Request closed

Ellen Symonse from IT (Service Desk) has marked your Request as closed.

Please review the details of your request in the Self Service portal via the following link: Your incident (URL removed)

If you feel that your request has not been completed, please visit your incident link to re-open the request.

The last action taken are as follows:

11/08/2017 02:01 am IT service:
ID checked

If you do not reply, this request will be formally closed this weekend.


IT Service Desk
Information Technology

Publish Date:August 11, 2017, 3:10 pm
Contact:IT Support Centre