ITServices Notifications This is an aggregation of all of the ITServices notification RSS feeds. Sat, 30 May 2015 16:56:26 -0400 Zend_Feed_Writer 1.10.8 ( Beginning June 2, Student Code of Conduct to Appear in MyQueen'sU Fri, 29 May 2015 15:18:56 -0400 0 Web Unavailable on Post *Update*
Service has been restored to web services on Post


Previous Description (2015-05-29 14:15:05):

Post web services are currently experiencing a denial of service, making the service unavailable. IT Services is currently working on fixing the problem]]>
Fri, 29 May 2015 14:28:01 -0400 0
Multiple Service Disruption *Update*
All Services have been restored. If you are still experiencing any issues please contact the IT Support Center

Previous Description (2015-05-28 15:36:56):

Multiple services are experiencing a disruption, including, but not limited to:
-Queen's Wiki
-Some websites

ITS is investigating and will update when there is more information.]]>
Thu, 28 May 2015 15:53:17 -0400 0
Network Outage *Update*
Network Service has been restored to 169 University location. Please contact ITS Support Centre to report any issues.

Previous Description (2015-05-28 09:22:42):

Our network monitoring tool reported a network outage at 169 University location. ITS networks is looking into the outage.]]>
Thu, 28 May 2015 09:41:24 -0400 0
Network Outage Tue, 26 May 2015 09:11:55 -0400 0 Planned Service Outage May 26th 5:00 a.m. to 6:30 a.m. - eServices, NetID Profile Manager, Wiki, QShare, Events Calendar
- eServices
- NetID Profile Manager (NetID activation, password resets)
- Queen’s Wiki
- QShare
- Events Calendar

The outage is required to perform maintenance on the database server.]]>
Mon, 25 May 2015 10:26:53 -0400 0
Password Stealing Attempts Continue *Update*
Often there is a threat to deactivate or delete the mail account if you don't reply quickly. Some of the messages are obviously fraudulent, but others are tailored to Queen's and can be quite convincing. Stolen accounts are often used to send spam mail, resulting in a lot of time wasted in cleanup and responding to complaints.

These messages are not from Queen's University. Queen's will not ask you to provide passwords by e-mail. Genuine account notices from Queen's ITServices will always be signed with the name of a person in the department. If you are uncertain whether a message is genuine, please look for a news item or notification on the ITServices Web site (, or telephone Queen's IT Support Centre at 613.533.6666 to confirm.

We recommend that, if you receive an unsolicited e-mail or you are unsure of the sender, you do not reply, do not click any links contained within it, and do not open any attached files. Those actions have been known to infect computers with malicious software.

If you receive an e-mail that claims to be from the University and asks for your Net ID and password, forward it, with all headers and the entire message, to (undergraduate students will find instructions for expanding headers at and faculty/staff/graduate students will find instructions for expanding headers at ).

If you do mistakenly reply with your password, change your password immediately, using the ITServices password change at

Fraudulent e-mail claiming to be sent by outside agencies (PayPal, Bank of Nova Scotia, for example) should be reported directly to the company.

See for additional information and advice about these kinds of attacks.]]>
Mon, 17 Jun 2013 16:23:32 -0400 0