ITServices Notifications This is an aggregation of all of the ITServices notification RSS feeds. Wed, 07 Oct 2015 10:42:01 -0400 Zend_Feed_Writer 1.10.8 ( ITS Notification: Testing Failures in Mac OS X 10.11 - El Capitan
Transitional Support: Software that has undergone a major revision by the vendor and requires ITS to test it against our current infrastructure and administrative systems for compatibility before determining final support state. These products will have limited support during this phase.

ITS would like to make users aware that updating any software to a new major release should include the consideration of whether the software and services you use to complete your business activities are supported by the update. If you are unsure, you should wait to perform the update until either the software shows as supported on the ITS Supported Software page (, or until you have verified with the vendor that all products that may be affected by the update are supported.

ITS has published a testing page for El Capitan ( for review. After early reports of problems, ITS is advising that users wait to install the update to El Capitan. Users are reporting that Office Applications are crashing within El Capitan and there are currently no reported solutions.]]>
Wed, 07 Oct 2015 10:42:01 -0400 0
Service Disruption *Update*
There was an issue with the Single Sign-On service ( preventing successful logins, which has now been resolved.

Please report any further issues to the ITServices Support Centre.


Previous Description (2015-10-06 08:07:33):

ITServices is currently investigating issues with logging into a number of services -- Moodle, MyQueensU.

An update will be posted when available.

Tue, 06 Oct 2015 08:21:27 -0400 0
onQ Unavailable Sunday, October 11th, 1:00am - 7:00am
Impact to End Users: onQ will be unavailable during the above times.]]>
Tue, 06 Oct 2015 08:13:27 -0400 0
Network Outage - Athletics and Recreation Centre *Update*
Network access has been restored.

Previous Description (2015-09-30 17:49:14):

There is a network outage at Athletics and Recreation Centre.
ITServices staff is investigating.]]>
Wed, 30 Sep 2015 20:23:17 -0400 0