ITServices Notifications This is an aggregation of all of the ITServices notification RSS feeds. Wed, 04 Mar 2015 13:51:07 -0500 Zend_Feed_Writer 1.10.8 (http://framework.zend.com) http://www.queensu.ca/its/apps/feeds/feed/xhtml/id/0 LDAP3 Maintenance
We do not anticipate a loss of service, and lookups against the directory should still work during this period.]]>
Tue, 03 Mar 2015 12:01:29 -0500 http://www.queensu.ca/its/apps/feeds/feed/item/id/2830 http://www.queensu.ca/its/apps/feeds/feed/item/id/2830 0
NetID Profile Manager Service Interruption
During this outage, users will be unable to:
- Activate a NetID
- Change a password
- Reset a password
- Update security questions]]>
Tue, 03 Mar 2015 11:49:16 -0500 http://www.queensu.ca/its/apps/feeds/feed/item/id/2829 http://www.queensu.ca/its/apps/feeds/feed/item/id/2829 0
MyCareer Web Login Issue *Update*
The issue with MyCareer appears to be resolved. Anyone still experiencing login issues should call the IT support center.
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Previous Description (2015-03-03 10:08:48):

ITServices is currently investigating:
MyCareer web site login unavailable.

Service Name: MyCareer


Description of Problem: When trying to login to the application web page is unresponsive. IT Services is working with the vendor of the application to solve the issue as soon as possible. We will update this ticket as more information becomes available.

Users Affected: Users of MyCareer]]>
Tue, 03 Mar 2015 11:35:01 -0500 http://www.queensu.ca/its/apps/feeds/feed/item/id/2828 http://www.queensu.ca/its/apps/feeds/feed/item/id/2828 0
Network outage in Ellis Hall *Update*
Network service has been restored. The cause of the power interruption to the main communications room is being investigated
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Previous Description (2015-02-27 10:51:05):

Monitoring equipment has detected a network outage in Ellis Hall. Personnel have been dispatched.]]>
Fri, 27 Feb 2015 11:05:58 -0500 http://www.queensu.ca/its/apps/feeds/feed/item/id/2826 http://www.queensu.ca/its/apps/feeds/feed/item/id/2826 0
Password Stealing Attempts Continue *Update*
Often there is a threat to deactivate or delete the mail account if you don't reply quickly. Some of the messages are obviously fraudulent, but others are tailored to Queen's and can be quite convincing. Stolen accounts are often used to send spam mail, resulting in a lot of time wasted in cleanup and responding to complaints.

These messages are not from Queen's University. Queen's will not ask you to provide passwords by e-mail. Genuine account notices from Queen's ITServices will always be signed with the name of a person in the department. If you are uncertain whether a message is genuine, please look for a news item or notification on the ITServices Web site (http://www.queensu.ca/its), or telephone Queen's IT Support Centre at 613.533.6666 to confirm.

We recommend that, if you receive an unsolicited e-mail or you are unsure of the sender, you do not reply, do not click any links contained within it, and do not open any attached files. Those actions have been known to infect computers with malicious software.

If you receive an e-mail that claims to be from the University and asks for your Net ID and password, forward it, with all headers and the entire message, to abuse@queensu.ca (undergraduate students will find instructions for expanding headers at http://www.queensu.ca/its/email/undergraduate/tutorials/headers.html and faculty/staff/graduate students will find instructions for expanding headers at http://www.queensu.ca/its/email/staffandfaculty/tutorials/headers.html ).

If you do mistakenly reply with your password, change your password immediately, using the ITServices password change at https://netid.queensu.ca/

Fraudulent e-mail claiming to be sent by outside agencies (PayPal, Bank of Nova Scotia, for example) should be reported directly to the company.

See http://www.queensu.ca/its/security/EducationAndAwareness/phishing.html for additional information and advice about these kinds of attacks.]]>
Mon, 17 Jun 2013 16:23:32 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2047 http://www.queensu.ca/its/apps/feeds/feed/item/id/2047 0