Email Contact ITServices at 36666 Wed, 01 Oct 2014 12:56:49 -0400 Zend_Feed_Writer 1.10.8 ( Graduate student email service upgrade
For more information on what to expect, including timeline and impacts, please see:

Fri, 19 Sep 2014 08:49:32 -0400 0
AdBlock Plugin affects Email Composed in Safari
In Safari, AdBlock and/or AdBlock Plus browser plugins affect web based mail services. Messages composed in webmail may be returned as undelivered due to being identified as SPAM when AdBlock is enabled.

Users affected by this problem when sending email can Uninstall / Disable AdBlock in Safari OR they can Whitelist the web client url in the plugin.

To white-list a web site, click the AdBlock icon, and select 'Don't run on pages on this domain'. Then click the 'Exclude' button.


Tue, 16 Sep 2014 09:07:06 -0400 0
Password Stealing Attempts Continue *Update*
Often there is a threat to deactivate or delete the mail account if you don't reply quickly. Some of the messages are obviously fraudulent, but others are tailored to Queen's and can be quite convincing. Stolen accounts are often used to send spam mail, resulting in a lot of time wasted in cleanup and responding to complaints.

These messages are not from Queen's University. Queen's will not ask you to provide passwords by e-mail. Genuine account notices from Queen's ITServices will always be signed with the name of a person in the department. If you are uncertain whether a message is genuine, please look for a news item or notification on the ITServices Web site (, or telephone Queen's IT Support Centre at 613.533.6666 to confirm.

We recommend that, if you receive an unsolicited e-mail or you are unsure of the sender, you do not reply, do not click any links contained within it, and do not open any attached files. Those actions have been known to infect computers with malicious software.

If you receive an e-mail that claims to be from the University and asks for your Net ID and password, forward it, with all headers and the entire message, to (undergraduate students will find instructions for expanding headers at and faculty/staff/graduate students will find instructions for expanding headers at ).

If you do mistakenly reply with your password, change your password immediately, using the ITServices password change at

Fraudulent e-mail claiming to be sent by outside agencies (PayPal, Bank of Nova Scotia, for example) should be reported directly to the company.

See for additional information and advice about these kinds of attacks.]]>
Mon, 17 Jun 2013 16:23:32 -0400 0