Email Contact ITServices at 36666 Fri, 31 Oct 2014 05:03:40 -0400 Zend_Feed_Writer 1.10.8 ( Login to O365 *Update* Service has been restore.

If you experience further issues please contact the Support Centre (x36666).

Previous Description (2014-10-30 19:59:32):


Service with the Microsoft Office 365 Service has entered a degraded state.

Microsoft is aware of the issue and is currently working on getting the service restored.


Previous Description (2014-10-30 18:53:57):

ITServices is currently investigating:

Issues with logging into O365 services.

Description of Problem:

An error message is displayed on the login page.

Users Affected:

Users of the O365 web services.
Thu, 30 Oct 2014 21:07:42 -0400 0
Password Stealing Attempts Continue *Update*
Often there is a threat to deactivate or delete the mail account if you don't reply quickly. Some of the messages are obviously fraudulent, but others are tailored to Queen's and can be quite convincing. Stolen accounts are often used to send spam mail, resulting in a lot of time wasted in cleanup and responding to complaints.

These messages are not from Queen's University. Queen's will not ask you to provide passwords by e-mail. Genuine account notices from Queen's ITServices will always be signed with the name of a person in the department. If you are uncertain whether a message is genuine, please look for a news item or notification on the ITServices Web site (, or telephone Queen's IT Support Centre at 613.533.6666 to confirm.

We recommend that, if you receive an unsolicited e-mail or you are unsure of the sender, you do not reply, do not click any links contained within it, and do not open any attached files. Those actions have been known to infect computers with malicious software.

If you receive an e-mail that claims to be from the University and asks for your Net ID and password, forward it, with all headers and the entire message, to (undergraduate students will find instructions for expanding headers at and faculty/staff/graduate students will find instructions for expanding headers at ).

If you do mistakenly reply with your password, change your password immediately, using the ITServices password change at

Fraudulent e-mail claiming to be sent by outside agencies (PayPal, Bank of Nova Scotia, for example) should be reported directly to the company.

See for additional information and advice about these kinds of attacks.]]>
Mon, 17 Jun 2013 16:23:32 -0400 0