Email Contact ITServices at 36666 Mon, 24 Nov 2014 07:45:03 -0500 Zend_Feed_Writer 1.10.8 ( Syncing of user data to O365 delayed *Update*
Microsoft provided a solution and a full directory sync has completed. Any changes to O365 that were delayed due to this issue have been applied.


Previous Description (2014-11-20 13:21:50):

Several sites are reporting issues with syncing data from their on premise directory to Office 365.

This will delay the creation of new accounts in O365 and will delay any changes made to preferred email addresses in O365.

ITS is in touch with Microsoft and are awaiting a resolution to this issue. We will update as more information becomes available.

Thu, 20 Nov 2014 19:36:38 -0500 0
Multiple Online Services Unavailable Nov. 18th 2014 *Update*
All Services have been restored. If you are still experiencing any issues please contact the IT Support Center.

Previous Description (2014-11-18 15:12:30):

A number of Services are currently offline such as:

Webpublish sites

ITS staff are working to restore service.]]>
Tue, 18 Nov 2014 16:00:48 -0500 0
Password Stealing Attempts Continue *Update*
Often there is a threat to deactivate or delete the mail account if you don't reply quickly. Some of the messages are obviously fraudulent, but others are tailored to Queen's and can be quite convincing. Stolen accounts are often used to send spam mail, resulting in a lot of time wasted in cleanup and responding to complaints.

These messages are not from Queen's University. Queen's will not ask you to provide passwords by e-mail. Genuine account notices from Queen's ITServices will always be signed with the name of a person in the department. If you are uncertain whether a message is genuine, please look for a news item or notification on the ITServices Web site (, or telephone Queen's IT Support Centre at 613.533.6666 to confirm.

We recommend that, if you receive an unsolicited e-mail or you are unsure of the sender, you do not reply, do not click any links contained within it, and do not open any attached files. Those actions have been known to infect computers with malicious software.

If you receive an e-mail that claims to be from the University and asks for your Net ID and password, forward it, with all headers and the entire message, to (undergraduate students will find instructions for expanding headers at and faculty/staff/graduate students will find instructions for expanding headers at ).

If you do mistakenly reply with your password, change your password immediately, using the ITServices password change at

Fraudulent e-mail claiming to be sent by outside agencies (PayPal, Bank of Nova Scotia, for example) should be reported directly to the company.

See for additional information and advice about these kinds of attacks.]]>
Mon, 17 Jun 2013 16:23:32 -0400 0