Alerts Contact ITServices at 36666 Wed, 16 Apr 2014 21:39:25 -0400 Zend_Feed_Writer 1.10.8 (http://framework.zend.com) http://www.queensu.ca/its/apps/feeds/feed/xhtml/id/8 Matlab licensing server routine maintenance – April 16th 9:00pm *Update*
The license server upgrade has been postponed until evening of Tuesday April 22. Please do not upgrade any Matlab clients to 2014a until after the license server upgrade.

Thank you

The licensing server for Matlab on ITS-LIC02 will be taken down at 9pm on Tues April 22th for 30 min to upgrade the server to version 2014a. Matlab users trying to connect at this time will experience a licensing error. Users should not experience any issues after the upgrade is complete, all versions of Matlab currently running are compatible with the new license server.

Thank you
IT Services]]>
Wed, 16 Apr 2014 15:07:41 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2399 http://www.queensu.ca/its/apps/feeds/feed/item/id/2399 0
IDM Server *Update*
The IDM server is available once again.
Please contact ITServices if you experience further issues.
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Previous Description (2014-04-13 11:53:27):

ITServices is investigating an issue with the Identity Management (IDM) service. During this time users will be unable to log into IDM to perform such functions as change their password.]]>
Sun, 13 Apr 2014 12:04:15 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2390 http://www.queensu.ca/its/apps/feeds/feed/item/id/2390 0
Important information about the Heartbleed SSL bug
For more information, please read the following statement:
http://www.queensu.ca/its/news/april2014/heartbleed.html]]>
Thu, 10 Apr 2014 12:14:09 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2384 http://www.queensu.ca/its/apps/feeds/feed/item/id/2384 0
End-of-Life for Windows XP and Office 2003
This means that ITServices will no longer be able to provide support to anyone still using these products after this date. Windows XP users are now advised to upgrade their operating systems to a supported release of Windows 7 or 8, and to update to the current version of Microsoft Office.

For more information, including where to find the latest software and recommendations for upgrading, please read this announcement on the ITServices website: http://www.queensu.ca/its/news/january2014/win-xp.html
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Wed, 22 Jan 2014 15:01:12 -0500 http://www.queensu.ca/its/apps/feeds/feed/item/id/2287 http://www.queensu.ca/its/apps/feeds/feed/item/id/2287 0