Alerts Contact ITServices at 36666 Fri, 29 Aug 2014 23:28:47 -0400 Zend_Feed_Writer 1.10.8 (http://framework.zend.com) http://www.queensu.ca/its/apps/feeds/feed/xhtml/id/8 Network Outage in Richardson Hall Aug 28th 2014 *Update*
Network access has been restored
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Previous Description (2014-08-28 09:36:53):

ITS has reports of a network outage in Richardson Hall. ITS is currently investigating the issue. ]]>
Thu, 28 Aug 2014 12:00:51 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2578 http://www.queensu.ca/its/apps/feeds/feed/item/id/2578 0
On Campus DHCP *Update*
The DHCP outage was caused by an unexpected outage to one of the ITS datacentres. DHCP service has since been restored.
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Previous Description (2014-08-28 06:32:28):

ITS is aware and investigating reports of issues with DHCP.
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Thu, 28 Aug 2014 07:54:29 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2574 http://www.queensu.ca/its/apps/feeds/feed/item/id/2574 0
Network, Telephone and Multiple Service Outage Aug 28th 06:10-06:45
-DHCP (causing widespread network outages)
-Wireless
-Voicemail
-Contact Centre
-Phone service to:
1.Donald Gordon Centre
2.Isabel Bader Centre for the Performing Arts
-VPN access
-CCTV

The services have since come back online and ITS is investigating the cause.
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Thu, 28 Aug 2014 07:53:20 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2573 http://www.queensu.ca/its/apps/feeds/feed/item/id/2573 0
Planned Maintenance of Exchange Email Service *Update*
Exchange server maintenance is complete.

Thank you
IT Services
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Previous Description (2014-08-27 14:11:04):

*Update*

Exchange Server Maintenance should be completed on Thursday August 28th before 8am. IT Services will post a notification when testing is complete.

Thank you
IT Services
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Previous Description (2014-08-27 13:24:48):


IT services will be adding additional servers to on-premise exchange. Maintenance will occur on Thursday August 28th at 6:30am.
Testing will occur after this and users may experience connectivity issues during testing. IT services will update this notification when testing is complete.


Thank you

IT services
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Thu, 28 Aug 2014 07:22:51 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2572 http://www.queensu.ca/its/apps/feeds/feed/item/id/2572 0
Brief outage to Wireless in Dupuis Hall August 28th 2014 05:00-07:30 There will be a brief wireless network outage in Dupuis Hall from 05:00-07:30 on August 28th. ITS will be moving wireless access points to new switches and expanding coverage as part of the Ubiquitous Wireless project. For more information please see: http://www.queensu.ca/its/networks/wireless/map.html]]> Tue, 26 Aug 2014 09:46:47 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2563 http://www.queensu.ca/its/apps/feeds/feed/item/id/2563 0 Network Issues *Update*
Network issues have been resolved.

If you have any questions, please contact the ITS Support Centre (x36666).
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Previous Description (2014-08-23 21:44:44):

ITServices is currently aware and investigation network issues in the following locations:

* Chown Hall
* Mcgilvery Brown Hall
* Richardson Hall
* Chernoff Hall

Thank you for your patience while we rectify this situation.]]>
Mon, 25 Aug 2014 09:13:58 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2560 http://www.queensu.ca/its/apps/feeds/feed/item/id/2560 0
Important reminder: Post email service ending August 1
To avoid problems resulting from loss of service, please see the following recommendations.

You should determine if any automated or business processes (personal or departmental) are using an "@post" email address or the "post.queensu.ca" domain.

- If the email address is listed on any departmental websites, update it to a current email address.

- Any applications or online forms that send data using the @post email address should be modified.

- If there are any multifunction ("all-in-one") devices, scanners, printers, or copiers that relay scanned documents to an @post email address, you will need to change this setting.

- Devices that relay email through the “post.queensu.ca" server should be reconfigured to use “mail.queensu.ca” for SMTP instead.

Please note that Post web service will not be affected. If there is web space is associated with this account, there will be no changes to its content and the URL will remain the same:
http://post.queensu.ca/~NetID
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Mon, 14 Jul 2014 09:15:28 -0400 http://www.queensu.ca/its/apps/feeds/feed/item/id/2514 http://www.queensu.ca/its/apps/feeds/feed/item/id/2514 0