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*Note: A MAC address looks like the example below: (e.g. 01-23-45-67-89-ab or 01:23:45:67:89:ab) *NOTE: The MAC address can generally be found on the device, but we ask that you confirm its accuracy through your router’s management web pages. We require the MAC address of the WAN (Internet port) interface. This is also called the Physical Address, Hardware address or Ethernet ID. Please contact the vendor of the device if you can not find the device's address.