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ITServices has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the Online Support Form or call us at 613 533 6666.
You must purchase a license and set up an account and then download and install Oracle Calendar on your computer. Queen's Staff and Faculty may purchase a Oracle Calendar account through the Oracle Calendar Administrator. Once you have a user name and password, the Oracle Calendar software for the Windows Operating System is available through Ida.
Oracle Calendar software for the Macintosh Operating Systems is available for download from the Macintosh Software Download page.
Yes, Oracle Calendar can be accessed on the internet through your web browser.
You can if you have been given Designate Rights to open his/her agenda.
You must have the permission of the person to open their agendas as a designate and they must grant designate access rights within Oracle Calendar to you.
To grant designate rights
To open an agenda as a designate
You do not need to be a designate to invite someone else to a meeting which you are booking through your own Oracle Calendar.
To schedule a meeting you need to choose the date and time for the meeting, a list of people to invite, and a room where the meeting will be held.
Book the meeting in Corporate Time using the Resources parameter.
Note:You must have booking privileges within a particular department to book a room location.
If you have a BlackBerry (OS version 4 or greater) or a Palm Treo you can license NotifyLink to use with your Oracle Calendar and Queen's email account.
"Resources" are items such as meeting rooms that users can 'reserve' as part of creating a meeting. Who can 'invite' the resource and/or who can 'see' when the room is available depends on how the access to the resource is initially set up.
In the following discussions, the resource will be assumed to be a room, even though a resource can be any object that might need to be booked (ie laptop, projector). The first decision to be made is how many people are going to control the room bookings.
Singular User Booking Rights
If only one person (designate) is booking the room, then that person will still have to field the phone and e-mail requests for the room. Also, if the meeting subsequently gets moved, the room will not be linked to the meeting and will need to be changed by the room's designate. It starts to sound like the old method of maintaining entries in a book.
Multiple User Booking Rights
If a group of people have booking rights, any changes to the meeting is managed by the person who booked the meeting and room, and changes would be reflected in all attendees' agendas.
Once you complete the above for all the users involved you can close down CT and log back on as yourself. The only time you will need to log back on as the resource is to add or remove users from the Access Rights list.