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Queen's University

Computer Set-Up & Configuration


You can have your computer set up before you get it

Getting Started

Who Can Have It?

  • This service is available for all Queen's University staff, faculty, students & departments


What are the Costs?

  • There is a $55 flat fee. Additional fees apply for optional software installation and configuration services.


How Do I Get It?

  • To register, please email the IT Services General Office ( Once you have registered, send email to  to receive the URL where the software can be downloaded from.  

Additional Information

System Requirements:

  • Standard worked performed includes: Windows setup, Windows updates, IDA installation, SAV installation, Acrobat Reader installation.
  • Optional services include: Office installation, Email setup, Data transfer, Active Directory Setup (Shared Drives)

Hardware required for this service:

  • PC and/or Mac purchased from the Queen's Campus Computer Store.

Software required for this service:

  • Any optional software to be installed must be purchased from the Campus Computer Store. 


  • On Request


Service Level Objective

  • not applicable

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:


Help & Support

Kingston, Ontario, Canada K7L 3N6 613.533.2000