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Queen's University
 

Help and Support

Queen's Email

Getting Started

Eligibility:

  • Every student, staff, and faculty member at Queen's is entitled to a Queen's email account.


Getting a Queen's Email account:

  • Students must go through the NetID/GetID process to get Queen's email service.
  • Faculty and staff, please contact your ITAdmin Rep or bring your staff card to the ITServices main office, Dupuis Hall, Room G13.

Additional Information

Account Details:

  • students have 100 megabytes of storage; faculty and staff have 1GB
  • forwarding and vacation/out-of-office messaging
  • emails automatically forwarded from the old SquirrelMail accounts
  • access to Queen’s email directory
  • address book
  • maximum message size of 12 MB
  • maximum recipients for one message is 500
  • a shareable online calendar

Account Termination:

Students Accounts belonging to students who are no longer registered at Queen's University are terminated in March of each year.
Retired Employees and Emeritus Faculty The account is kept as long as resources remain available to provide continued service to Queen's retirees. Accounts which have not been used in 6 months are deleted.
Termination of Employment by Employee The account is deleted within one week and mail forwarding services are provided for a period of one year, if requested.
Termination of Employment by Queen's The account is deleted within one week unless other arrangements have been requested by the department.
Generic Accounts The account is deleted at the request of the ITAdmin Rep or Sponsor of the account. Accounts without a current Sponsor are suspended immediately and deleted in 6 months if no other arrangements are made.
In Case of Death The account is kept for a period of six months and then deleted.

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Kingston, Ontario, Canada K7L 3N6 613.533.2000