ITServices has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the Online Support Form or call us at 613.533.6666.
The class schedule subscription feeds are created from the data available in SOLUS. Not all class schedule data is available in SOLUS. If you do have class schedule data in SOLUS but your URL doesn't appear, please contact the IT Support Centre at 613.533.6666 for assistance
ITServices does not support subscribing to or importing your calendar in Google or any other 3rd party service and users will be at their own risk if choosing to do so.
The feeds are updated regularly, although there will be some time delay for any add/drop changes. The time when changes will appear in your calendar application will also depend on the settings for that application. SOLUS is the authority for timetable data.
If you followed the instructions in the tutorials to subscribe to your class schedule in your calendar updates in SOLUS should appear - although there may be a delay. The feed is updated daily.
If you imported your class schedule rather than subscribing to it it's possible for you to edit the data and no changes in SOLUS will be transmitted. Importing your class schedule is not recommended and is not supported by ITServices.
Overlapping events will appear in your class schedule whenever conflicts due to multiple rooms appear in SOLUS.