ITServices has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the Online Support Form or call us at 613-533-6666.
You have two options:
The first option is to download the enterprise activation software for use on your phone. RIM has released a free app that works to activate devices for BES access, over a BIS service plan. I would suggest trying this option first as it will give you the full benefits of our new email service.
You need to install this on your blackberry, using appworld. Here is the link to the App World Enterprise Activation: http://appworld.blackberry.com/webstore/search/Enterprise Activation/?lang=en
Please download it and install it to activate your Blackberry for a BES account.
The second option is to follow the BIS tutorial, removing your existing account and re-adding it via the instructions shown.
Your browser may have an invalid cookie saved for the service. Please clear your saved cookies and try again. To view tutorials on how to delete your cookies in IE 10, please do a web search for the phrase "How to clear my browser cookies in IE 10."
If you are inactive for 15 minutes your session will time out. If you were editing a message, a draft will be saved to your Drafts folder.
If you are moving between your Office 365 session and other applications on your computer you may find it easier to use the Outlook email client for your email and calendar. Microsoft Office 365 ProPlus is provided free of charge to students.