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Queen's University

Help and Support

Forward Your Email to Another Email Account


Forwards imported from the old mail server (JES) will be accessed by following the tutorial in Rules and Alerts.



  1. Log into your Office 365 account 
    • From the Mail screen, select Settings
    • From the flyout menu, select Options
  2. The Options screen will open
    • From the Right hand column, select Forward your email
  3. The Forwarding screen will open
    • In the forwarding section, enter the email address where you wish to forward your email
    • Uncheck the box beside Keep a copy of forwarded messages in Outlook Web App. If you leave this box checked, email will continue to accumulate in your Office 365 account. Once your quota is reached, you will no longer be able to send or receive email through your Queen's Account.
    • Click the Start Forwarding button
    • Click the Back button in the upper left corner

Kingston, Ontario, Canada K7L 3N6 613.533.2000