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Queen's University

Help and Support

Configure Outlook 2010 for Office 365




  1. Start Outlook 
    • The Microsoft Outlook 2010 Startup screen will open
    • Click the Next button
  2. The Account Configuration screen will open 
    • Select the radio button beside Yes
    • Click the Next button
  3. The Add New Account screen will open 
    • Select the Radio button beside E-mail Account
    • in the Your Name: field enter your first name and last name
    • In the E-mail Address: field enter your Queen's email address.  Note:  this must be your NetID email address.
    • In the Password: field enter your password
    • In the Retype Password: field re-type your password.  Note:  if you copy your password, if you entered it incorrectly, you will be pasting the incorrect password.
    • Click the Next button
  4. The Add New Account - Online search for your server settings.... screen will open 
    • Outlook will establish a network connection, search for your email address on the server, and log on to the server.
    • You will receive the message that Your e-mail account is successfully configured.
    • Click the Finish button
  5. Outlook will open 
    • There will be a message in the bottom right indicating that Outlook is setting up a local copy of your email account. 
    • Depending on the amount of email you have in your email account this could take a few minutes.
    • Outlook is now ready to use.  You can send the receive email.


Kingston, Ontario, Canada K7L 3N6 613.533.2000