Queen's Email and Calendar for Staff, Faculty & Grad Students
In Spring 2012, all Queen's staff, faculty and graduate student accounts were migrated to a new, fully integrated email, calendar, tasks and contacts service using Microsoft Exchange Server. This migration was completed in June 2012.
This integrated service can be used with Microsoft Outlook as a client, or over the web using the Outlook Web App. It has many mobile-friendly features that offer a virtually seamless interface with Blackberry, iPhone and a number of other mobile devices.
- Faculty, staff, and graduate students are entitled to a Queen's Exchange Email and Calendar account.
Requesting a Queen's Exchange Email and Calendar Account:
- Faculty and staff, please contact your ITAdmin Rep to have them submit a request to ITServices.
- forwarding, vacation messages, and rules (filters)
- personal contact, tasks and day events (notes)
- virtually seamless interface for numerous mobile devices
- user-friendly, feature-rich web interface
- calendars can be shared or delegated
- access to Queen’s Global Address List
- your.name email alias available for staff, faculty, and grad students
- spam and virus filtering (Barracuda) on the email server
- 5GB of storage at no cost
- additional storage available (see below)
- maximum message size of 25 MB (Includes message header, message body, and any attachments)
- maximum recipients for one message is 500
Requesting Additional Storage:
- Additional storage (above the default quota of 5GB) for your Exchange account can be purchased in increments of 1GB.
- See the Service Fees page for details on cost.
- Additional storage will be billed monthly via account code.
- To request additional storage, complete the form at https://www.queensu.ca/itrack/ITS/estorage.php
- Requests will be processed within the next business day and should be reflected in your account after processing is complete.
Guidelines for Management and Retention of Email:
Queen's University Guidelines for the Management & Retention of Email (PDF*, 86KB)
Please see the Service Termination Dates page for details on when service will be discontinued following departure from Queen's.
Please see here link for the availability of this service.
Service Level Objective
Please see the links below for Service Level Objectives: