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Queen's University
 

Help and Support

Configure Outlook 2010 for Exchange

 

The first time Outlook is used it needs to be configured with your credentials.

 

  1. Open the Start menu and select All Programs 
    • Click Microsoft Office to expand the menu
    • Double click Microsoft Outlook 2010
    one.png
  2. The Account Configuration screen will open 
    • Select the Yes radio button 
    • Click the Next button
    two.png
  3. The Add New Account screen will open
    • The radio button beside E-mail Account should be checked
    • In the Your Name: field enter your first and last name
    • In the E-mail Address: field enter your NetID@queensu.ca email address
      Note:  this must be your NetID@queensu.ca email address, not your your.name@queensu.ca
    • In the Password: field enter your password
    • In the Retype Password: field type your password again.  Do not use  copy and paste -  if you originally made a mistake the mistake will be copied.
    • Click the Next button
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  4. The Add New Account will be displayed with the message Online search for your server settings... 
    • Your account will be configured.
    • Check marks will be displayed while configuring to show
      • Established network connection
      • Search for server settings
      • Log on to server
    • The Your e-mail account is successfully configured will be displayed
    • Click the Finish button
    four.png
  5. The User Name screen may open if you have not used any of the MS Offices pieces
    • In the Name: field enter your name as you would like it to appear in documents
    • In the Initials: field enter your initials
    • Click the OK button
    five.png
  6. The Welcome to Microsoft Office 2010 screen will open.  
    • Click the radio button beside Use Recommended Settings.
    • Click the OK button
    six.png
  7. Outlook will open
    • If you already have email in your account it could take several minutes for the folders and messages to populate Outlook.
    • Any email you have in your account will be displayed.
    • You are now ready to use Outlook.
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